Operations Site Lead- UK

Lightricks is an AI-first company creating next-generation content creation technology for businesses, enterprises, and studios with a mission to bridge the gap between imagination and creation. At our core is LTX-2, an open-source generative video model, built to deliver expressive, high-fidelity video at unmatched speed. It powers both our own products and a growing ecosystem of partners through API integration.

The company is also known globally for pioneering consumer creativity through products like Facetune, one of the world’s most recognized creative brands, which helped introduce AI-powered visual expression to hundreds of millions of users worldwide. We combine deep research, user-first design, and end-to-end execution from concept to final render, to bring the future of expression to all.

About the Role We are looking for a proactive and hands-on Operations Site Lead to oversee and deliver day-to-day G&A services and workplace operations for our London site. This is a highly operational role for someone who enjoys being on the ground, solving problems, supporting employees, and taking ownership of the day-to-day employee and workplace experience.

This role requires 5 days a week on-site at our London office. You will be part of the Operations team and will report to VP Operations.
You will be responsible for ensuring a seamless employee experience, maintaining an efficient and well-functioning workplace, and driving local initiatives across Facilities, Employee Experience, Internal Communications, Employer Branding, HR and IT. The ideal candidate thrives in a fast-paced environment, takes ownership, and enjoys being at the center of office life.

What you will be doing

• Own and manage day-to-day site operations and workplace services.
• Deliver an exceptional employee experience through workplace initiatives, events, perks, and engagement activities.
• Lead and execute internal communications and employer branding initiatives.
• Own facilities operations, including vendor management, maintenance, office services, workplace standards, and health & safety.
• Act as the go-to person for employees and day-to-day operational needs.
• Coordinate local IT support needs, equipment management, and office technology.
• Work closely with the Senior Director of People to support local HR operations and employee lifecycle processes, including onboarding, visa processes and day-to-day HR operations.
• Strengthen the connection between the London site and HQ, ensuring alignment with company culture and initiatives while fostering a strong local identity and community.
• Ensure a safe, compliant, welcoming, and well-maintained work environment.

Your skills and experience

• 3+ years proven experience in Workplace Operations, Office Management, Employee Experience, or a similar role.
• Experience in global companies- a must.
• Hands-on approach with a strong sense of ownership and accountability.
• Excellent organizational and multitasking skills.
• Strong interpersonal and communication abilities.
• Experience managing multiple stakeholders and operational priorities.
• Ability to work independently, solve problems, and execute in a dynamic environment.

Why Join Us:

We’re here to push the boundaries of what’s possible with AI and video - not for the buzz, but for the craft, the challenge, and the chance to make something genuinely new.

We believe in an environment where people are encouraged to think, create and explore. Real impact happens when people are empowered to experiment, evolve, and elevate together.

At Lightricks, every breakthrough starts with great people and a collaborative mindset. If you're looking for a place that combines deep tech, creative energy, and zero buzzword culture, you might be in the right place.

Benefits

• Private Medical Insurance (Optical & Dental cover), including your loved ones.
• Life Assurance.
• £3,000p/a Transport Allowance.
• £750p/a allowance for Wellbeing & Professional Development.
• Free on-site breakfast, lunches, coffee & snacks.
• Pension Contributions (7%).
• Holiday (25 days).
• Seasonal & Anniversary Vouchers.
• Hybrid & Flexible working.
• Central London office space.
• Enhanced Parental Leave.
• Cycle-to-work Scheme.
• Season Ticket Loan.
• Volunteering Opportunities.
• Frequent social activities - away-days, happy hours, team building, yoga, creative workshops.