Head of Client Accounts

We believe great outcomes begin with great people

Who we are;

Welcome to Lomond Investment Management, a trusted name in property across the Country. We are the UK's leading property group and recently named one of the Sunday times best places to work, combining extensive local insight with the resources of a wider network. Our experienced team is here to guide people through every step of buying, selling, or letting their home.

An excellent opportunity has arisen to join our team as a Head of Client Accounts based in Liverpool street, London. The salary package on offer is Up to GBP90,000 depending on experience.

Reward & Benefits;

Health & Wellbeing – Access to our smart spending app with discounts at 900+ retailers, wellbeing resources, free counselling, and a Virtual GP service.

Learning & Development – We'll support your professional growth with funded qualifications and over 90 in house training programmes.

Holidays & Enhanced Leave – Up to 28 days' holiday plus bank holidays, your birthday off, the option to buy extra days, and enhanced family friendly leave (Neonatal, maternity, paternity, adoption & IVF).

Lifestyle Perks – Cycle2Work scheme, Smart Tech scheme for the latest gadgets, and celebrations for long service.

Security & Support – Life assurance cover to protect your loved ones.

The role;

Provide strategic direction and leadership to the Client Accounts department.
Ensure compliance with financial regulations and internal policies.
Monitor and improve processes across credit control, accounts receivable, and accounts payable functions.
Lead budgeting, forecasting, and financial reporting for the department.
Collaborate with senior leadership to support business growth and operational efficiency.
Review and approve high–level financial transactions and escalations.

What we are looking for;

It is essential you have QPM (Qube Property Management) experience
Have a minimum of 5 years in a managerial role ideally within Client Accounts
Demonstrable attention to detail with a mindset focused on continuous improvement.
Strong presentation skills and the ability to build relationships with key stakeholders will be essential.
Accuracy and timeliness of financial reporting.
Compliance with internal and external audit requirements.
Team performance and development metrics.

At Lomond, diversity and inclusion are at the heart of what we do. We welcome applicants from all backgrounds, nationalities, abilities, and perspectives.

We're also committed to ensuring an inclusive and accessible recruitment process. If you require any adjustments or support during the application or interview stage, just let us know – we'll be happy to help.

Join us and experience a workplace that truly values you.