Senior Care Manager WCC621248

Job Details:

Salary range: £37,437 - £52,674 per annum. Salary is negotiable depending on experience.
Work location: 4 Frampton Street, London, NW8 8LF
Hours per week: 36
Contract type: Permanent
Vetting requirements: Enhanced DBS Check
Closing date: 26 August 2025

About Us:

THE EXTRAORDINARY STORY OF INDEPENDENT LIVES

Adult Social Care in Westminster City Council is a world of extraordinary stories, where our passionate, caring and committed professionals do brilliant work every day.

Mrs D was frail and unwell. Her son was her main carer, but he wasn’t coping. We stepped in to help, but they were hostile to outside agencies. They’d always lived together and were terrified they’d be split up. Our social worker did a great job persuading Mrs D to get hospital treatment and a temporary stay in a care home. In an epic effort throughout COVID, she gained the son’s trust and sorted all the repairs, carers and nurses needed so that Mrs D could come home to live with her son. We also got Mr D regular respite and a personal budget awarded in recognition of him as her carer. After all, there’s nothing more important than living the life you want.

The Role:

As Senior Care Manager with Adult Social Care and Health you can make your own powerful contribution to Westminster’s success. Responsible for the delivery of a high quality assessment and care management service to older and disabled people and their carers, it will be your task to assess the quality of decisions and ensure the consistent quality and correct targeting of services to the people we care for. You’ll also be responsible for authorising care packages and screening service users for residential or nursing home placements.

Recruiting, selecting and inducting new members of staff, you’ll manage all personnel issues, contribute to performance monitoring, and implement policy to ensure that group record data is kept correctly. We’ll also expect you to operate our client database and ensure that information stored on it is recorded accurately, and ensure the smooth running of the service we provide by operating other council data bases and electronic systems.

You’ll have a range of additional responsibilities – these include working jointly with health and other key agencies as you ensure the implementation of care programmes, risk assessments, person centred planning, health action plans and compliance with clinical governance, and making sure that all individuals’ support needs are met through the use of personal budgets and the promotion of self directed support. You’ll also take responsibility for the reporting and resolution of complaints, contribute to the implementation of recommendations from Governmental reviews and inspections, and ensure that the Department is operating within best value principles.

Please refer to the Job Description for more information.

About You:

With an Occupational Therapy, Social Work, Community Psychiatric Nursing or General Nursing qualification, you should have well developed post-qualifying experience in a Local Authority setting, and the skills to supervise students and other members of staff. It’s important that you have good knowledge of relevant legislation, an understanding of the principles of personalisation and self directed support, and the ability to make assessments and effective decisions under pressure.

Capable of using your excellent interpersonal skills as you work as a key member of a multi-disciplinary team, you’ll be an effective chair of meetings and possess the ability to manage group dynamics and assist in staff development. Ready to promote partnership working with staff and other key agencies, you’ll be skilled at organising your own workload, prioritising conflicting demands, and using initiative to contribute to policy making and service delivery.

It's important that you meet the requirements of Westminster’s Equal Opportunities and Diversity Policies and the requirements of the Equality Act, and with this in mind you should recognise and value the different aspirations and diversity within the teams and partner organisations you’ll work with. We’ll also expect you to be a confident user of computer and IT systems, and have a good working knowledge of operating within agreed financial limits.

Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role.

What We Offer:

Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.

At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit

As a forward thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.

The Council is a Disability Confident Employer. If you have declared a disability in your application , we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.

We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.