Head of Clinical Operations

We’re Hiring: Head of Clinical Operations

Permanent, Full Time Hours (including 1 clinical day a week)

Homebased with occasional office visits

£58,000-£63,000 + up to 25% annual bonus

Are you passionate about delivering high quality services? We're looking for a Head of Clinical Operations to oversee the clinical delivery of ECG, Ambulatory Monitoring, Remote Analysis and Device services.

Acacium Group are a leading global healthcare delivery partner and we are hiring a Head of Clinical Operations . Part of Acacium Group, Xyla's clinical care team work with over 80 NHS trusts to deliver a range of clinical services in hospitals, the community or virtually. Our services include diagnostic, acute and virtual services – all of which are designed and delivered by senior NHS consultants and operational staff who ensure that national clinical guidelines and operational best practice guidance are met.

About the Role

In this role, you will:

• Develop and maintain strong relationships with key external stakeholders including acute Trusts, clinical commissioning groups and primary care networks.

• Ensure appropriate staffing across all services by reviewing and updating rotas and communicating with the relevant clinical teams.

• Compile and report activity and financial data, including weekly financial forecasting and monthly invoicing.

• Ensure full compliance with the Xyla quality and governance frameworks.

• Oversee incident reporting, complaints and compliments, including leading investigations and monitoring trends.

• Line manage the clinical cardiology team, providing coaching and developing staff to reach their full potential, promoting self-development.

This is a role where your relationship building and leadership skills will make a real difference.

What You’ll Bring

We don’t expect perfection. If most of this sounds like you, we’d love to hear from you:

• Excellent IT skills with the ability to use Microsoft Office to manipulate data, report and develop presentations.

• Self-motivated with the ability to work independently and remotely.

• Advanced problem solving and decision-making skills.

Why Join Us?

• Your work will directly shape decisions that improve our services.

• You’ll help us maximise value by ensuring data quality.

• You’ll be part of a supportive team where new ideas are welcomed.

• You’ll have opportunities to learn, grow, and develop your skills.

✨ Your Benefits

• Pensions scheme, free mortgage broker service & life assurance

• Wellbeing Benefits. Employee Assistance Programme. Digital Health & Wellbeing App. Mental, Social, Physical & Financial Workshops

• Recognition Benefits. Long Service awards, Exceptional performance awards & Increasing holiday allowance

• Discounts. Shopping, lifestyle & cinema discounts

Experience and Qualifications We’re Looking For

• Degree in Cardiac physiology, Healthcare Science (Cardiology) or Nursing

• A background in cardiology

• Experience working within the NHS

• 3+ years experience working equivalent to band 7 with experience leading teams

Inclusion & Accessibility

We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of Putting People First . We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.

#INDCLIN2022