Procurement Senior Specialist - Automation &...

At Smart, our mission is to transform retirement, savings and financial wellbeing, across all generations, around the world.

THE ROLE

(12 Month Fixed-Term Contract)

We are seeking a Procurement Senior Specialist to support a 12-month procurement transformation initiative, with a strong focus on implementing automation, simplifying processes, and enhancing the efficiency and transparency of procurement operations.

This is a key delivery role in a high-impact project to modernise procurement through technology adoption—including workflow automation, digital contract management, and supplier performance tracking tools. You’ll collaborate closely with cross-functional teams to redesign procurement processes, embed new systems, and ensure long-term scalability and compliance.

Key Responsibilities:

Procurement Automation Implementation

• Lead the deployment of automation tools and digital platforms across the procurement lifecycle

• Map current procurement processes and identify automation opportunities for efficiency and control.

• Collaborate with IT and procurement technology vendors to configure, test, and roll out tools.

• Develop training, documentation, and support structures to enable adoption across the business.

Process Redesign & Transformation

• Redesign end-to-end procurement workflows to align with automation capabilities and best practices.

• Standardise templates, policies, and data requirements to enable seamless processing.

• Establish automated reporting and dashboards for procurement metrics and KPIs.

• Collaborate with Finance and Accounts Payable teams to ensure the P2P process is efficient, compliant, and effectively supports business operations

Contract & Compliance Oversight

• Digitise and streamline the contract review and approval process

• Work with Legal and Compliance to ensure digital procurement solutions meet regulatory and internal policy standards.

• Implement controls within digital systems to enforce procurement policy compliance.

Supplier & Stakeholder Engagement

• Support supplier onboarding to new platforms and digital communication tools.

• Improve supplier visibility and performance tracking through digital scorecards and dashboards.

• Partner with internal stakeholders (Legal, Finance, IT) to align on objectives and manage change.

Project Delivery & Reporting

• Maintain clear documentation of automation initiatives, timelines, and system configurations.

• Report regularly on progress, savings, adoption rates, and operational improvements to senior leadership.

• Support internal audit and governance through robust digital record-keeping and policy alignment.

WHO WE ARE LOOKING FOR

The skills, experience, and aptitudes we are looking for are listed below but please don’t be discouraged from applying if you don’t meet every single one of these criteria – having a ‘can do’ attitude is sometimes more important than being able to tick every box:

• Automation Implementation: Delivery of key procurement automation tools on time and within scope.

• Process Efficiency: Reduction in manual processes, approval times, and administrative workload.

• Digital Adoption: High user adoption and positive feedback across business units.

• Compliance & Governance: Strengthened compliance through built-in system controls and audit readiness.

• Operational Insights: Availability of real-time procurement metrics and supplier performance data.

WHO WE ARE

We work in partnerships with governments and financial institutions in the UK and internationally. Our cloud-native digital platform is revolutionising how people around the world think about, and save for, their retirement.

At heart, we’re a financial technology business. What we do is all about innovation, and using the power of digital change to put the customer first. Our Engineers will tell you that working at Smart gives you the opportunity to play your part in developing world-class technological solutions, working with – and learning from – like-minded people.

You’ll also find that, across our business, our colleagues love Smart’s culture, and how what we do means better financial outcomes for savers. That feels worthwhile, and it means that what we do, collectively, goes way beyond the nine to five of a typical working day.

Don’t just take our word for it – you can see what our colleagues say about working at Smart on the Great Place To Work website , LinkedIn Life and Glassdoor .

BENEFITS

At Smart, one of the eight principles we work to is “We want happy and good people in our team”. We created a list of benefits that helps us achieve this goal:

• 25 days’ holiday per year, increasing with length of service.

• £500 annual training budget to spend on your professional development

• Extensive private healthcare, including dental, eyecare and EAP

• Enhanced sick leave (three months’ pay per year)

• Enhanced maternity and paternity (maternity – 6 months fully paid/paternity – 3 weeks fully paid)

• Death in service insurance cover

• Fully-paid five-week sabbatical after five years of employment

• In office wellbeing, such as manicures, massages and barbers. We also serve free lunch, breakfasts and social drinks weekly.

• Smart employees also enjoy a 50% discount on orders from our sister company Arena Flowers, Britain's most ethical florist. They offer unique hand-tied bouquets, luxury flowers, letterbox flowers, plants and gifts to spend on friends and loved ones or even for yourself.

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We think Smart is an awesome place to work. If it sounds like somewhere you’d like to work, too, and if you’re ready to play your part in our continued success in the future, then naturally we’d love to meet you.