Senior Account Handler - Alternative Risk Transfer

Key Responsibilities
• Stakeholder Liaison: Liaising with Account Executives, Brokers, and other stakeholders to assess requirements and broking strategy for any particular contract.
• Business Presentations: Prepare new/renewal business presentations and other information and materials for clients and markets.
• Managerial Support: Assisting Operations and Development Managers and Contract Specialists in duties as required.
• Dashboard Management: Overseeing the compilation and management of the Dashboard regarding all technical and servicing aspects of programs.
• Issue Resolution: Taking responsibility for and troubleshooting issues related to programs or overall business and helping find and implement solutions.
• Team Integration: Forming an integral part of the (Specialty) team and ensuring product and business area knowledge is current and continually updated.
• Relationship Management: Developing and maintaining effective relationships with all support functions, including Senior Management, Legal, Compliance, Processing, Claims,

Credit Control, Finance, Systems, and others, providing guidance as required.
• Contract Knowledge: Possessing excellent knowledge of contracts relating to the programs and how they apply to all intermediary servicing matters.
• Confidentiality: Always maintaining client and market confidentiality.
• Compliance Training: Undertaking and completing all FCA and compliance training as deemed appropriate by divisional management.
• Promotion: Actively promoting AGRL within and outside the firm at all opportunities.
• Procedural Reporting: Reporting procedural irregularities immediately and assisting in management as required.

Knowledge/Skills /Qualifications
• USA Property and Casualty Reinsurance: In-depth knowledge and experience of USA Property and Casualty Reinsurance.
• Program Knowledge: In-depth knowledge of all allocated programs.
• Reinsurance Market Experience: Proven experience of working in the reinsurance market.
• Market Practices: In-depth knowledge of market practices and procedures.
• Regulatory Understanding: Understanding of regulatory requirements in the territories concerned and related regulatory aspects.
• Microsoft Office Skills: Proficiency in Microsoft Office, including Excel, Word, and PowerPoint.
• Attention to Detail: Accuracy and attention to detail.
• Data Handling: Confident and efficient in dealing with large datasets.
• Teamwork: Strong team working ability.
• Workload Management: Ability to allocate and manage workload and meet deadlines.
• MS Teams: Skilled MS Teams user.
• Reinsurance Knowledge: Excellent knowledge of general reinsurance, its processes and procedures, and underlying legal principles.
• Regulatory Rules: Excellent knowledge and understanding of NAIC Model Intermediary Act and other regulatory rules and guidelines.
• Communication Skills: Excellent communication and interpersonal skills.
• IT Systems: Competently utilise Company IT systems.

Key Competencies
• Data Management: Accurate data and management of information.
• Communication Skills: Communicating and influencing skills.
• Information Handling: Recording and retrieval of information.
• Technical Focus: Strong technical focus.
• Decision Making: Effective decision making.
• Information Seeking: Proactive information seeking.
• Negotiation Skills: Negotiation and persuasion.
• Planning and Organising: Planning and organising skills.
• Relationship Building: Building and maintaining relationships with senior staff.
• People Management: People management and mentoring skills.
• Teamwork: Strong team working ability.