Senior Infrastructure Cloud Engineer
- Designing and Deploying hybrid IT infrastructure systems: responsible for designing and deploying servers, cloud solutions, storage, network devices, and applications. Ensure infrastructure reliability, scalability, and security.
- Systems Administration: responsible for administering systems including servers, cloud platforms, workstations, and mobile devices. Ensure systems are up to date and configured securely.
- Incident Response and Management: required to, in collaboration with partners, respond to infrastructure incidents and system failures. Identify root causes, contain damage, and remediate affected systems and data.
- End User Compute Environment Management: Maintain policy, software, and operating system deployment management. Leverage Intune, Mosyle, and JAMF. Demonstrate deep understanding of Microsoft technologies and related infrastructure. Utilise strong PowerShell scripting skills.
- Capacity Management: manage overall capacity utilisation of server, storage, and network environments. Optimise resources to meet business requirements.
- Deployments: Support and manage branch office and technical deployments.
- IT Project Team: Key technical contributor in global IT transformation projects including but not limited to Google Workspace to Microsoft 365/Microsoft Entra migrations and data migrations.
- Required Technology Experience: Extensive experience with Microsoft 365, Azure, Google Workspace, Networks, Meraki, VMware, Nutanix, HyperV, DHCP, DNS, etc. Strong knowledge of hybrid IT infrastructure design and deployment. Proven systems administration skills. Expertise in incident response and management. Proficiency in managing end-user compute environments using Microsoft tools. Capacity management experience. Ability to handle technical deployments in various locations. Excellent problem-solving and communication skills.
- Extensive experience in IT infrastructure support and administration.
- Strong technical knowledge in Microsoft 365, Google Workspace, Windows OS, Active Directory, Backup and Disaster Recovery.
- Proficient in Identity and Access Management platforms (e.g., Entra ID, Okta).
- In-depth understanding of server technologies, enterprise storage, network protocols, and infrastructure components.
- Skilled in managing and deploying resources within public cloud environments (e.g., Microsoft Azure, AWS).
- Familiar with virtualisation infrastructure (e.g., VMware, Nutanix, Hyper-V, Azure Stack HCI).
- Knowledgeable in Mobile Device Management platforms (e.g., Intune, Mosyle, JAMF).
- Well-versed in ITIL frameworks and best practices.
- Experience with Desktop as a Service (e.g., Citrix, AVD), automation tools (e.g., PowerShell, Power Automate), and Linux OS.
- Excellent problem-solving abilities.
- Exceptional communication and interpersonal skills.
- Industry-recognised IT certifications (e.g., ITIL, Microsoft, Cisco) are a plus.
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