Housing Review Officer LBHF623205

Job Details:

Salary range: £47,925 - £51,228 per annum
Work location: 145 King Street, Hammersmith, London, W6 9XY
Hours per week: 36
Contract type: Temporary for 6 Months
Closing date: 13 February 2026
Contact details for Informal discussion: Brendan Morrow, Reviews and Complex Cases Manager via email: [email protected]

About the role

The Housing Advice & Homelessness Service is seeking an experienced Housing Review Officer to conduct statutory s.202 reviews under Housing Act Pt 7 and s.166a reviews pertaining to the Council’s Allocations scheme under Housing Act Pt 6.

You will have detailed knowledge of The Housing Act 1996 (Pt 6 & 7), The Homelessness (Review Procedure etc.) Regulations 2018 and the Homelessness Code of Guidance as well as the Council’s Housing Allocations policy. You possess excellent investigative, organisational and negotiation skills.

The role requires strong case-management skills and adherence to statutory timescales, in support of robust assessment, decision-making and notification.

You will have the ability to interpret and apply your knowledge of legislation, policy and relevant case law to the housing reviews process and applications for housing assistance. Your capacity to advise on and navigate complex case-law will enhance your ability to deliver robust decisions that can withstand legal challenges.

This knowledge will reinforce your ability to communicate effectively with colleagues, residents and Solicitors on a wide range of sensitive and complex issues, to deliver positive outcomes and mitigate financial risk to the Council.

There is also a responsibility to support development and learning with Housing colleagues with regards to the emergence of legislative changes and the application of new caselaw, in delivering continuous Service improvement.

Please refer to the for more information.

Our People Values:

How we act defines who we are. At the heart of our organisation is a common approach to defining ‘who we are’. We are looking for people who can build this into everything they do.

We are fair
We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all.

We are caring
We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.

We are collaborators
We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.

We are driven
We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.

Our commitment to you:

At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working Click HERE to find out more.

We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents.

It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F, our workplace ensures that everybody has equitable access to opportunities.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.

We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

To explore more about the work we do towards being an inclusive employer and our commitments to achieve this please click HERE .

Asking for Adjustments

We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process.

If you would like to discuss any adjustments or request the application form in a different format, please contact us at [email protected] or by post to The Town Hall, King Street, Hammersmith W6 9JU

Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.


Corporate Equalities Employment Policy: In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.


We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.