Assistant Head Receptionist - Canton Blue

The Hongkong and Shanghai Hotels, Limited
London
The Peninsula London is excited to announce we are seeking an Assistant Head Receptionist to join the team within our Cantonese Restaurant reporting to the Restaurant Manager and assisting with the coordination of all reservations for the restaurant and bar. On the ground floor, Canton Blue, the hotel’s innovative Chinese restaurant, celebrates the spice-trade union of Asian and British cultures with menus of creative dishes, along with cocktails, and artisanal teas.
  • An exceptional opportunity to join our high-profile flagship hotel in London
  • Market-leading remuneration, service charges, and attractive benefits
  • Join our award-winning group, working alongside a highly experienced team
Key Accountabilities
  • Provide support with arranging incoming correspondence in an organized manner.
  • Help manage the reservation diary and outlet capacity in coordination with the relevant department heads.
  • Assist managing and contract reservations for private dining rooms.
  • Be familiar with computer software including Payroll, Rota geek Word, Excel, Power Point Infosys.
  • Coordinate activities and manage menu stock and templates.
  • Provide excellent service and communication to internal customers in other departments.
  • Establish a rapport with guests maintaining good customer relationships.
General Requirements
  • Must possess a good knowledge of food and beverage with speciality in Asian food preferred and good knowledge of restaurant operations.
  • Experience in a similar role in a fine dining restaurant or luxury 5* hotel.
  • High level of proficiency in Microsoft Office and Teams.
  • Relevant qualifications and/or Hospitality related studies.
  • Excellent time management and organizational skills, highly adaptable, naturally positive.
  • Good communication skills, flexibility, and capability of working under pressure.
We are delighted to receive your CV and will liaise with suitable candidates directly.
Posted 2025-05-21

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