Senior Manager, SMB Solutions Specialist (UK&I)

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

• Own the localisation and execution of the cluster’s Small and Medium Business strategy and Go To Market, partnering with key stakeholders including Head of Visa Commercial Solutions Business Development, Head of Cluster BD, and VCS HUB teams

• Lead SMB activities with existing clients, supporting Account Executives, including:

  • Designing new client propositions or enhancements to existing propositions, including bringing together a ‘One Visa’ solution for SMBs e.g Tink, Visa Direct and Identify and own any cluster/market specific offers and partnerships

  • Work with AE and Visa Consulting & Analytics to support existing client growth, including driving visibility of migrations, client performance, and activation and optimisation opportunities

  • Drive SMB client account and strategic planning sessions 

  • Work with AEs to ensuring SMB is included in all relevant cluster planning processes including VIK, IMD, MSO and AOP

• Support BDs on new SMB client opportunities, including:

  • Reviewing client propositions/ proposals prepared by cluster BDs

  • Acting as an SMB subject matter expert in new client meetings

  • Identifying SMB whitespace, sales acceleration opportunities and maintaining an up-to-date view of SMB pipeline shape

• Contribute to the overarching European SMB solution roadmap and SMB Hub knowledge by providing reporting and updates on client and market intelligence and feedback

• Ensure market readiness / fit when new solutions or products are launched, and support the localisation of collateral and GTM

• Partner with Visa marketing and consulting teams to develop and deliver internal and external education and marketing campaigns which build Visa’s SMB brand in cluster

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

• The successful applicant will have extensive experience in SMB proposition development, sales or other client-facing roles
• Deep knowledge of SMB/SME payments and global payment systems, preferably gained through working for a bank, Fintech or payments player
• Strong commercial acumen with the desire to own and drive sales success
• Strong relationship skills and credibility to work with internal and external peers and more senior stakeholders
• Comfort working in a complex multicultural matrix environment and ability to work through change
• A strong degree of self-direction and accountability with focus on delivery
• High orientation towards teamwork, good attitude towards cross functional working
• Fluency in English with excellent written, verbal and interpersonal communication skills. Fluency in another language viewed favourably

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.