Interim Accommodation Officer

About Outward

Outward is celebrating 50 years of providing high-quality support and care services to vulnerable people in London. We are proud to empower the people we support to live fulfilling lives, make positive choices, and embrace opportunities that matter to them.

About the Role

Within Outward’s Older People’s schemes, we have flats which are rented by the local authority for interim lets. These flats provide a short-term home for older residents in Hackney who are no longer able to remain living in their homes but haven’t yet been offered permanent accommodation to suit their changing needs.

We are currently looking for an enthusiastic, creative and committed person to join our staff team and provide a housing management service to these people to ensure they are safe and their needs are met, both during their stay and when they are ready to move on. You will carry out a range of duties including; liaising with Hackney teams, settling in new occupants and managing their departure, risk assessing and responding to need, reporting repairs and H&S issues. You will liaise with families and work alongside care teams, so effective interpersonal skills are a must.

The successful applicant must have good IT skills, the ability to co-ordinate and manage workloads effectively, and the experience of working collaboratively with other team members. We are particularly keen to recruit someone who can demonstrate a “can-do” attitude, who is happy to multi-task in a busy environment.

If you would like a new challenge, feel you can bring a fresh approach, some new ideas and a commitment to supporting vulnerable people to have genuine control over their lives, then we want to hear from you.

Employee Benefits include:

We value everything our staff do for the people we support, so we provide a great benefits package:

• 25 days Annual Leave excluding Bank Holidays (pro rata for part time)
• Comprehensive Learning & Development Programme
• Computing Scheme
• Credit Union Scheme
• Cycle-to-Work Scheme
• Death in Service Benefit
• Health Assured – Employee Assistance Programme
• Eye care Vouchers
• Flu Jab Reimbursement
• Long Service Awards
• Pension Scheme
• Purchase Additional Annual Leave
• Refer-a-Friend Scheme
• Retirements
• Loans (including season tickets and parking permit loans)
• Blue Light Card

Requirements

We are committed to safeguarding and promoting the welfare of adults at risk and expect all staff to share this commitment. This post you involves working with or having access to adults at risk and/or their records, we will require an Enhanced Disclosure from the Disclosure and Barring Services. This will be fully subsidised by Outward.

Essential

• Ability to build and maintain positive relationships with a range of internal and external partners.
• Ability to write clear, concise letters and reports
• Ability to plan and organise own workload and meet deadlines
• Experience of general administration and record keeping including electronic records.

Desirable

• Knowledge of current housing legislation

Full JD available upon request

How to Apply

The above is not an exhaustive list of requirements for the role. For further information, please, refer to the Job Description attached to this advert.

If you think you are who we are looking for, please submit a CV and statement detailing how you feel your experiences meets the requirements of the role by referring to the Job Description and the Person Specification.

Closing Date for all Applications is 20 th June 2025

Interviews will be held on 4 th July 2025

We reserve the right to close this vacancy early if we receive a sufficient number of suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible. It would be great to hear from you.

We are committed to equal opportunities and welcome applications from all sections of the community.

As an employer, who aspire to become Disability Confident Committed, we aim to ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Please indicate clearly at the beginning of your supporting statement if you have a disability (as defined by the Equality Act 2010), and you wish to be considered for an Offer Of an Interview (OOI) Please note that the OOI is available to disabled candidates only. Regrettably, any false declaration of disability in order to secure an interview will impact on your overall application.