Nurse Team Leader - Children's Outpatient Department

Job overview

Are you an experienced, enthusiastic, dynamic, and critical-thinking Children's Nurse with strong leadership skills? Can you demonstrate sound clinical expertise and a passion for improving the patient journey for paediatric patients and their families? If so, this may be the right opportunity for you!

Variety Children’s Hospital at King’s College Hospital is home to one of the UK’s leading centres for children. Every year, more than 40,000 sick children and neonates are treated and cared for at the hospital.

The Children’s Outpatients Department is part of the Ambulatory Paediatrics service and is located on the 3rd floor of the Hambleden Wing.

It is open Monday to Friday, from 08:30 am to 5:30 pm, and provides a phlebotomy service to children as well as a wide range of clinic appointments for our patient population. The busy department encompasses 18 clinic rooms and supports a broad range of paediatric services, including Liver, General Surgery, Neurosurgery, and Haematology, just to name a few.

Main duties of the job

As a Nurse Team Leader, you will work closely with the Children’s Outpatients Ward Leader and the multidisciplinary team (MDT), assisting patients during appointments, obtaining height and weight measurements, recording data, completing audits, and more. You will have the opportunity to interact with various specialties, patients, and carers to ensure that the patient journey continues to meet gold-standard care.

The Outpatient Transformation Project is currently underway, aiming to create a more child-friendly, bright, and inviting environment. We use the international electronic patient record system, EPIC, along with a Call Forward system to alert clinicians and patients when they are needed in the department. This system also provides patients with a visual aid showing clinic delay times, enhancing communication and the overall experience.

Working for our organisation

King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of c£1.8 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King’s to another level.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone’s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste and pollution wherever possible.

Detailed job description and main responsibilities

• As a Team Lead, you will be closely supported by the Ward Leader and Matron, who are dedicated to assisting you in the clinical area.
• You can expect to receive a level of autonomy to lead your team and create new innovations to help develop and improve the services we provide to our patients and service users.
• If you would like to be part of an organisation where everyone shares a commitment to delivering high standards of care and where you feel your contribution is valuable and valued, then look no further—join the team here at King’s College Hospital.
• Liaise with Clinical Nurse Specialists (CNS) to assist in delivering care, providing a high level of service while communicating effectively with members of the multidisciplinary team.
• Be aware of operational policies and participate in their annual review in accordance with NHS Trust standards.
• Become familiar with the specialties and liaise appropriately with CNS to ensure continuity of patient care.
• Actively involve service users in providing feedback on their experience of the current service and suggestions for improvement.
• Participate in the use of Patient Group Directives where appropriate to facilitate and enhance positive aspects of the patient and service user journey within the department.

Person specification

Qualifications

Essential criteria

• 1st level Registered Children’s Nurse
• Safeguarding level 3
• Paediatric Intermediate Life Support (PILS)
• Mentorship programme or equivalent teaching qualification
• Further professional studies relevant to the clinical area

Knowledge

Essential criteria

• Demonstrable clinical expertise, relevant to the area.
• Able to contribute to the development of students, nurses and oneself

Desirable criteria

• Previous experience of leading change in a clinical environment

Skills

Essential criteria

• Communication skills – able to relate and communicate with patients and staff at all levels and from different professions. Adapts communication style as necessary and is able to work with and through others.
• Team building and working skills – able to lead a team to achieve results
• Problem solving skills – able to respond to unexpected issues and provide first line response and to identify appropriate sources of secondary support

Desirable criteria

• Computer literacy

IMPORTANT

• Check your email account regularly as this is how we will communicate with you
• If you delete the job from any of your accounts, you may be prevented from accessing further communications
• To enquire about your application or inform us of any changes in your circumstances, please contact the named person on this advert
• Please provide email addresses for referees where possible
• Please review the documentation on our recruitment microsite, particularly the Trust’s criminal records checking policy
• All staff have a responsibility for safeguarding children and vulnerable adults and for ensuring they are aware of the specific duties relating to their role.
• Please note that the closing date is given as a guide. On occasion, we might close a vacancy early due to a high number of applications being received. You are advised to submit your application as early as possible to avoid disappointment.

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King's College Hospital is part of King's Health Partners Academic Health Sciences Centre (AHSC), a pioneering collaboration between King's College London, and Guy's and St Thomas', King's College Hospital and South London and Maudsley NHS Foundation Trusts.