Quality Assessor

Quality Assessor Location: Work at home (UK) Contract: Permanent & Full time - flexibility required Salary: £31,500 Role Overview Working as a Quality Assessor for a presigious banking client, the post holder will be expected to complete quality checks and monitoring, provide insight into trends and how to overcome these and present findings in a meaningful and structured way. The successful candidates will ensure that consistency, fairness and high standards in Quality are not only met, but also exceeded. Competencies & Skills Required

• Solid understanding of how Quality can influence achievement of business objectives
• Have an excellent command of the English language
• Strong motivational skills to develop people's attitudes and skills
• Excellent communication skills to impart knowledge and information
• Committed, enthusiastic, positive and resilient
• Able to cope in a high-pressure environment
• Comfortable with adapting to fast paced change
• Advantageous to have experience within financial services
• Advantageous to have previous QA experience
Skills/personal attributes
• Accuracy and speed
• Presentation skills to report statistical information and conduct team briefs
• High level of numeracy and literacy
• Ability to take on new challenges and ideas
• Excellent communication skills both written and verbal
• Sound coaching skills
• Ability to undertake statistical analysis
• Confident and capable of communicating with client and team members
• Highly organised with the ability to meet deadlines
• Ability to cope under pressure
What you get from us
• Perks at Work - Savings Discounts/Free Online Classes
• Help@Hand - Savings Discounts/Podcast/Wellbeing Recourses/Webinars/Access to; GP's, Mental Health Support, Financial Advice, Legal Advice
• Critical Illness - up to £10,000
• Cycle to Work Scheme
• Eyecare support voucher
• Holiday Purchase Scheme
• Length of Service Awards
• Workplace Pension
• Monthly Inspire Awards - For the best of the best
• Refer-A-Friend earns up to £1,200 for you
• Monthly Wellbeing Webinars
• Dedicated Employee Experience Progress - Here to support TP journey
  Solid understanding of how Quality can influence achievement of business objectives
• Have an excellent command of the English language
• Strong motivational skills to develop people's attitudes and skills
• Excellent communication skills to impart knowledge and information
• Committed, enthusiastic, positive and resilient
• Able to cope in a high-pressure environment
• Comfortable with adapting to fast paced change
• Advantageous to have experience within financial services
• Advantageous to have previous QA experience
Skills/personal attributes
• Accuracy and speed
• Presentation skills to report statistical information and conduct team briefs
• High level of numeracy and literacy
• Ability to take on new challenges and ideas
• Excellent communication skills both written and verbal
• Sound coaching skills
• Ability to undertake statistical analysis
• Confident and capable of communicating with client and team members
• Highly organised with the ability to meet deadlines
• Ability to cope under pressure
  What you get from us
• Perks at Work - Savings Discounts/Free Online Classes
• Help@Hand - Savings Discounts/Podcast/Wellbeing Recourses/Webinars/Access to; GP's, Mental Health Support, Financial Advice, Legal Advice
• Critical Illness - up to £10,000
• Cycle to Work Scheme
• Eyecare support voucher
• Holiday Purchase Scheme
• Length of Service Awards
• Workplace Pension
• Monthly Inspire Awards - For the best of the best
• Refer-A-Friend earns up to £1,200 for you
• Monthly Wellbeing Webinars
• Dedicated Employee Experience Progress - Here to support TP journey