Company Secretarial Administrator

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.


Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.

We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.

Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.

Purpose of the role

As Company Secretarial Administrator, you will provide comprehensive support to the Company Secretariat, ensuring the Group and its subsidiaries meet governance, legal, and compliance obligations. This role also manages day-to-day administrative processes including KYC documentation and invoice handling.

You will be working with the Company Secretariat team, Board members and senior managers and will have exposure to all business areas such as Finance, Tax, Treasury and Legal. It requires an organised and process-oriented individual with good attention to detail and excellent communication skills. This role would suit a pragmatic, flexible individual who is interested in working in a fast paced and complex organisation.

Key Responsibilities

KYC / Due Diligence Support (c. 60%)

• Manage KYC requests from banks, counterparties, and service providers.
• Collate and prepare legal entity documentation for onboarding (e.g. certificates of incorporation, structure charts, ID documents etc).
• Maintain a library of up-to-date entity information and directors' KYC records.
• Track expiry dates of key documents and proactively request updates.
• Support internal and external audits or reviews relating to entity compliance.

Invoice & Financial Admin Support (c. 20%)

• Process governance related invoices for approval and payment (e.g. Notary).
• Maintain invoice records and liaise with Finance for raising PO’s and ensure timely payments are made.

Company Secretarial & Governance Support (c. 20%)

• Maintain and keep up to date the Group structure chart.
• Support the coordination of board and committee meetings (agendas, packs, minutes).
• Schedule board and committee meetings (annual and ad-hoc as required)
• Assist with maintaining and updating statutory records for UK and overseas legal entities (e.g. registers of directors, shareholders, PSCs) using entity management software.
• Support the filing of statutory forms with Companies House (e.g. director changes, confirmation statements, share allotments).
• Coordinate signatures and documentation for corporate changes and transactions.
• Organising documentation to be Notarised and Apostilled.

Knowledge, Skills and Experience Required

Essential:

• Previous experience in a governance, legal or financial administrative role.
• An understanding of handling KYC or onboarding documentation.
• Competent with Microsoft Office and basic financial/invoicing systems.

Desirable:

• Experience using entity management software (e.g. Diligent Entities, GEMS, Blueprint).
• An understanding of corporate documentation and company structures.
• Familiarity with Companies House and standard UK company compliance requirements.
• Working knowledge of KYC/AML obligations.
• Previous exposure to group structures.
• Interest in a CGI (ICSA) qualification.

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.

We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.

In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

If you need any extra support throughout the interview process, then please email us at [email protected]