Patient Coordinator
Patient Coordinator
Salary: £28,000 + OTE £50,000-£60,000 | Location: Hybrid
Benefits: Private healthcare & dental | 28 days holiday + bank holidays
Join a prestigious Harley Street clinic and play a key role in delivering a five-star patient experience. As a Patient Coordinator, you’ll be the trusted guide for patients, ensuring their journey — from initial enquiry to post-treatment follow-up — is smooth, professional, and deeply supportive.
Your Responsibilities:
- Be the first point of contact, handling calls and enquiries with warmth, understanding and efficiency
- Schedule consultations and surgical appointments
- Manage invoicing and maintain accurate patient records
- Build trusted relationships and ensure every patient feels cared for
- Support clinical and admin teams to uphold premium service standards
About You:
- 2-3 years’ experience in KPI-driven, customer service roles
- Confident communicator with exceptional organisational skills
- Comfortable using scheduling and administrative systems
- Calm under pressure and genuinely empathetic
Why Join Us?
- Competitive base salary with excellent commission potential
- Flexible hybrid working (2 days at our luxury Harley Street clinic)
- Private medical and dental insurance
- Generous holiday allowance
If you’re passionate about delivering exceptional care and thrive in a high-end, fast-paced environment, we’d love to hear from you.
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