Lead Service Designer - Contract
Lead Service Designer (Contract)
16th June - 18th July | Outside IR35 (likelihood of extension)
Creating a better world through connected mobility for all.
Toyota Connected is a new company designed to redefine the world’s mobility experience. We are delivering customer-focused products that aim to increase our access, convenience and, in some cases, fun!
Toyota Connected Europe is looking for a Lead Service Designer to undertake a project with the Electrification Business, which will include a leading a workshop in Brussles during the engagement.
You will be the championing voice of the customer. Through research and analysis you will understand the complex journeys and many touchpoints that affect the experience of the modern car owner. You will be responsible for designing global-scale applications and services that will enable users to engage with their vehicles in never-before-seen ways. You will co-create & manage the end-to-end customer experience and service design for critical strategic features. Communicate clearly at all levels of the organisation. Explaining vision, needs and be able to articulate complex systems into manageable services. If you are results driven, deeply innovative, and interested in working on a team dedicated to delighting and improving the experience of all Toyota Customers, submit your application!What are we looking for you to bring?
- Host workshops - you will need to be someone who can own the room.
- Have a high-level of experience in the processes for generating insight
- Live and breath user centred design
- Experience working closely with senior stakeholders and garnering customer buy in.
- Ability to explain your thoughts on usability, engagement, business / user needs and effectiveness
- You are familiar with Figma, Miro, Airtable etc.
- A high level of business and market awareness, with excellent communication, influencing and organisational skills
What would really make you stand out?
- Knowledge of automotive UX, Interaction design and software development is a big plus.
Another thing we'd like to mention…
There’s been a lot of research showing how marginalised groups of people may not apply for jobs unless they meet all of the requirements. We also know that many UXers come from wide and wonderful backgrounds with different experiences - We value people who bring unique perspectives and add new knowledge to our team!
You might not feel like you “tick all the boxes” but we sincerely hope you’ll apply anyway because you could be exactly what we we're looking for!
Recommended Jobs
Marketing Manager - UMR - London, N1C 4AG
Marketing Manager - UMR - London, N1C 4AG, United Kingdom About UMR Universal Music Recordings (UMR) is the label responsible for ensuring the continued success of Universal Music Group’s wo...
Paediatric Occupational Therapist
JustOT are recruiting for an Occupational Therapist at band 6 level specialising in Paediatric for a locum vacancy in London. The pay for this position is £22-£26 per hour, and we are looking for so...
Economic Modeller
The Department for Business and Trade (DBT) is the is the department for economic growth. We support businesses to invest, grow and export, creating jobs and opportunities across the country. We are ...
Temporary Stock Controller
We’re looking for an experienced and organised Stock & Operations Coordinator to oversee inventory control and support daily operations for a progressive multi-brand fashion retailer based in London....
Senior MEP Quantity Surveyor
Senior MEP Quantity Surveyor Location: London (1 Day Hybrid Working Available) Salary: £80,000 - £90,000 + Guaranteed Bonus, Travel Expenses, Private Healthcare, and More Are you a Senior MEP Quantit...
Guest Experience Manager
As the original lifestyle hotels, St Martins Lane London and Sanderson London sit under the Morgans Originals brand, a collection of independent hotels sharing the same spirit. Equal parts gl...
Power BI Developer - Reinsurance
A specialist reinsurance broker are looking for a Power BI enthusiast to join their growing team in Central London - hybrid working, with 2-3 days per week in the office. The business is relativ...
Senior Packaging Retoucher
The Role As a Senior Retoucher, you will contribute to the creation of high-quality visual assets that align with JDO’s creative vision and client expectations. You’re an on-pack specialist who...
SEO Senior Global Manager
Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interc...
Online Tutoring Lessons - Part Time
We are searching for an innovative and energetic person to join our excellent team of UK tutors to give Online Life Coaching sessions. You would have to prepare a specific programme to help students...