Operations Manager Hospitality & Catering

The successful Operations Manager will be responsible for all aspects of catering operations including planning logistics execution and will require proven outstanding client relationship management. This is a high-pressure role that requires excellent communication and organisational skills as well as a keen eye for detail.

• Maximise performance of the team through positive and effective leadership combined with support and coaching
• To form and maintain a culture where individual and team development is encouraged service standards are constantly reviewed and improved upon.
• Achieve and improve all financial targets.
• Ensure all company and legislative Health & Safety requirements are achieved
• Identify new opportunities and develop strategies for maximising them
• Maintain high standards innovation and appropriate style.
• Assess employee performance and training needs.
• Stay updated on market trends.
• Maintain strong client relationship and prompt service
• Mobilise and support new locations
• Conduct regular team meetings and communicate targets and information.
• To deliver an excellent food offering which is continuously reviewed and challenged to make sure it meets customer expectations

Qualifications :

• Proven experience managing large-scale multi-site operations in the catering and hospitality industry.
• Analytical mindset with the ability to interpret financial data and customer insights to shape winning strategies.
• A track record of driving innovation in food services and embracing new trends.
• Strong presentation skills and the charisma to influence stakeholders at all levels.
• A leader who champions health & safety diversity and inclusion.
• Natural people developer with a focus for training motivating and building high-performing teams.
• A foodie at heart with a genuine passion for the industry and an insatiable appetite for growth.

Additional Information :

For almost 20 years for every client in every location (whether thats an office stadium cathedral or university) we have created beautiful spaces exciting menus and friendly teams so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people means that we always strive to supercharge our teams careers. Better is a daily habit that sits deep within our DNA meaning learning will be front and centre of your experience working with us.

Join us and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better we never settle never compromise never follow. We lead the way blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat motivating and inspiring. Our love for what we do radiates through our food and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example protecting the planet and supporting local communities.

Interested Even if you dont meet all requirements wed like to hear from you. If you are motivated and hungry to learn we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages abilities gender identities sexual orientations races religions and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity diversity and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to set the standard and to be recognised for having the most inclusive culture in hospitality.

Join us and bring your unique perspective to our team.

Remote Work :

No

Employment Type :

Full-time