Account Manager (UK/EU)

Who We Are

Fueled by passion, KAYALI was founded in 2018 by beauty mogul and fragrance fanatic, Mona Kattan. Translating to ‘my imagination’ in Arabic, KAYALI provides a modern fragrance experience inspired by Mona’s rich Middle Eastern heritage and the art of layering scents to help you create your mood; where sharing scents is a ritual and smelling good is both an act of goodwill and self-love. Mona collaborates with some of the world’s most renowned perfumers and sources the finest ingredients to create unique juices that are infinitely memorable, long-lasting, and cruelty-free. Each luxurious fragrance is an ode to true craftsmanship and tells a special story, from the addictive notes to the multi-faceted jeweled bottles.

Our Mission

To make everyone feel like the diamond they are! To build a global community of fragrance lovers through the power of scent and by providing them with the most innovative & luxurious fragrances, education and sharing our Middle Eastern fragrance rituals with the world.

Summary

KAYALI is seeking an experienced Account Manager to join our dynamic team. You will be responsible for maintaining and expanding our business relationship with retail partners. Your strong experience and knowledge of major fragrance retailers operations, product requirements, and customer preferences will be instrumental in achieving sales targets and fostering a mutually beneficial partnership.

Responsibilities:

• Develop and execute plans to achieve sales targets and maximize revenue opportunities; collaborate with Boots and the luxury department stores teams to align strategies and drive sales growth
• Serve as a point of contact between KAYALI and retail partners, nurturing a strong professional partnership
• Responsible for coordinating and scheduling meetings with the internal team and retailers
• Manage internal and competitive pricing list for all product categories as part of a master product catalog, update with any new SKUs and or discontinued SKUs
• Collate competitive reviews of newness launches to share with internal Sales team + global Marketing
• Identify new opportunities and promotional initiatives to drive incremental sales
• Monitor market trends, competitive activities, and consumer preferences to identify growth areas and propose innovative strategies
• Stay updated on industry trends, new product launches, and emerging technologies to effectively communicate the value of our brands and products
• Help develop and manage account forecasts, budgets, and sales projections
• Monitor and analyze sales performance, inventory levels, and promotional activities to identify areas for improvement
• Provide regular updates to the management team, highlighting sales achievements, challenges, and strategic recommendations
• Potential for additional ad-hoc Sales team requests

Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field
• Minimum of 5 years of experience in account management or sales roles within the fragrance or beauty industry, ideally working with one of the retailers like Boots, Harrods, etc..
• Proven track record of meeting or exceeding sales targets and driving business growth
• Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal stakeholders
• In-depth knowledge of the fragrance industry, including trends, competitors, and consumer preferences
• Highly organized with strong analytical and problem-solving abilities
• Proficiency in Microsoft Office suite (Excel, PowerPoint, Word) and CRM software
• Strategic and adaptive; ability to efficiently anticipate, identify, and articulate problems in real-time

Benefits

• Premium Medical/Dental/Vision coverage
• Find Your Magic Days
• Volunteer Day
• Professional Development Days
• Birthday leave
• Egg Freezing Benefits
• Employee discounts on Kayali products
• Products gifting