People Operations Specialist

Want to be a part of a company that’s making a difference?

We’re a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliver solutions that protect people and the planet for future generations. Our team of experts are focused on creating meaningful impact and making a real difference for our customers.

🌍 Impact: A strong connection to our mission through product, customer and impact is essential. We protect people and the planet by helping businesses mitigate risks and create safer, healthier workplaces.

💡 Innovation: Trusted by over 11,000 customers, you’ll have the chance to work with industry experts and thought leaders, dedicated to driving positive change. We believe in fostering a trusting environment that empowers our team to grow, innovate, and succeed.

📈 Growth: Connect commercial growth to personal growth opportunities. Benefit from a wide range of learning opportunities for ambitious professionals seeking development in a rapidly expanding sector.

We're on a mission to protect people and the planet by building and deploying transformative software. We need everyone's energy and commitment, regardless of region or rank, to make that mission a reality for millions more customers.

Our culture code , a set of principles that underpins our values, is our commitment to each other and working better together.

Join EcoOnline and be part of a mission dedicated to driving positive change. Read on to learn more about the opportunity and how you can have a positive impact!

About the Role

Led by our Chief HR Officer, our People team roles are a mix of subject matter experts (SMEs), partnering and operations roles. Our vision for the future is to have a strong focus on employee experience and operational excellence. We strive to be more agile and to be a key contributor to the overall success of EcoOnline.

Key Responsibilities:

Maintain accurate and up-to-date employee records in the HRIS, including personal information, employment contracts, RTW/Visa documentation, and role changes.

Administer the HRIS, including data entry for starters, leavers, and internal moves. Ensure the integrity and accuracy of the data and regularly perform data audits reporting any anomalies.

Coordinate the onboarding process for new hires, including the completion of necessary paperwork, e.g., contracts, induction, and system set up.

Manage the offboarding process, ensuring timely system and payroll deactivation, and ensuring completion of offboarding processes e.g., equipment return and other line manager responsibilities.

Liaise with payroll to provide monthly instructions for all starters, movers, leavers, and provide support for related queries.

Respond to all enquiries and requests through the HR Inbox, keeping with agreed SLAs.

Act as a point of contact (HR Inbox) for employee inquiries relating to HR Operations, policies, and procedures (e.g., absence of policy, family related leave, etc.). Provide support and guidance and escalate complex issues appropriately.

Identify opportunities to improve HR processes and systems to increase efficiency and accuracy.

Support the wider HR Team including business partners with HR related projects and cyclical HR processes, e.g., pay review, performance management, policy work.

Onboarding and Offboarding – evaluation of the efficiency and completeness of all onboarding and offboarding processes including employee feedback.

Data accuracy and maintenance of data – measured by the accuracy of data within the HRIS and payroll systems – including error rates and discrepancies identified and corrected.

Timeliness of record updates following role changes, onboarding and offboarding.

Maintenance and creation of policies.

Responsiveness to queries to the HR Inbox and general staff inquiries that come through the inbox.

What we're looking for:

Proficiency in MS Office suite, Hibob and Payroll systems (ADP as an advantage).

Excellent communication skills – written and verbal.

Excellent attention to detail and accuracy in data management and maintenance.

Ability to maintain confidentiality and handle sensitive information with discretion.

Strong organisational skills.

Excellent customer service skills.

Knowledge of HR best practice and relevant labour law in UK & Ireland.

Ability to work independently and as part of a team, collaborating with colleagues.

Experience of working with data and data management.

Our Benefits:

We offer a variety of global benefits which are listed below! Please note a country-specific breakdown will be provided during your interview process.

• 🌴 Generous Paid Time Off

• 🍼 Extended Parental Leave

• ❤️‍🩹 Robust Health Coverage

• 💡 Accelerated Learning Paths

• 🧘‍♂️Team Wellness Initiatives

• 📆 Company-wide Events

• 🌎 Employee Resource Groups

• ⭐️ Recognition awards

EcoOnline is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels safe and empowered to be themselves. Our Talent Acquisition team reviews all applications and believes in the potential of individuals who may not meet all the specific requirements but demonstrate the attitude, alignment with our values and drive to succeed.

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need any assistance due to a disability, please speak to your talent acquisition partner.

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