Customer Services Assistant / Front of House / Member...

Are you looking for a workplace that challenges and inspires you? A place where exceptional customer service, team wellbeing, and development are at the centre of the business’ objectives? ✨

We're looking for committed, service-oriented, and engaging individuals to become part of a team delivering exceptional customer service support to our clients and their visitors.

At Argyll, we are driven by a desire to create the finest workspace experience for our customers. We combine iconic London addresses, elegant architecture, and design with personal and attentive service. Every detail is considered to ensure our customers’ days run effortlessly.

Why join us?

With our beautiful properties as a backdrop, you'll become part of a team that works together to deliver Argyll’s exceptional service. You'll help us create our signature office experience, supported by a culture of empowerment, trust, and teamwork. A culture that has earned us a:

🏆 Great Place to Work certification in 2023

🌟 Newsweek’s UK’s Top 100 Most Loved Workplaces in 2022 and 2024

🏅 The Sunday Times Best Places to Work list in 2024

About the Role

Hours of Work: 37.5 hours per week, Monday - Friday

The role of Customer Services Assistant is far from ordinary. You'll be part of our Operations team, the heart of our buildings, to provide exceptional experiences for our clients and their visitors.

Your day will be a varied mix of operational and front-of-house tasks. Every day holds something different in store. One day you might be setting up a meeting room for 40 people and preparing catering, and the next you might be conducting fire alarm tests or solving IT issues. This is a very varied and hands-on role where no two days are alike.

You might find yourself working across different buildings—we have 26 of those in our portfolio, so there is plenty of flexibility and ample opportunity to learn and develop new skills along the way. 📍

This role is for you if you're someone who:

✔️ Finds accomplishment in supporting and helping others, from resolving minor issues to being involved in the day-to-day running of our centres.

✔️ Enjoys engaging with new people from all walks of life and building relationships both inside and outside the business.

✔️ Has a problem-solving attitude and can adapt to evolving situations. You’re a thinker and a doer, able to find creative solutions to go above and beyond for each customer.

✔️ Is a great team player and can build effective relationships with colleagues. Our operations rely on everyone working together to deliver our shared objectives.

✔️ Loves to learn and is keen to develop and maintain a thorough understanding of our buildings, processes and standards.

We are looking for a team member who has:

• Experience in retail/hospitality or customer service role.
• A proactive and common-sense approach to problem-solving and resource management.
• The ability to work well as part of a team but is also able to operate independently under broad direction.
• Excellent personal presentation and professional communication skills.
• Exceptional attention to detail.
• The enthusiasm and positive attitude to deliver an outstanding experience to every customer.
• Comfortable using MS Office packages and learning new systems.

If you have the above skills and are excited about joining a company that is redefining the exclusive office experience, we would love to hear from you!

Our commitment to you

We believe our people are our greatest asset. When you join Argyll, you are joining a company committed to your development, wellbeing, and creating a truly inclusive culture.

💙 A People-First Culture: We are committed to building an inclusive environment where everyone belongs. We are a Disability Confident Committed (Level 1) employer and are proud to be Tommy's accredited, recognising our commitment as parents' champions. Our family-friendly policies go well beyond statutory requirements to support you at every stage of life, including a nursery fees salary sacrifice scheme through Yellow Nest.

🩺 Your Wellbeing: We offer a suite of health and wellbeing benefits, including private medical insurance, a health cash plan to support you and your family, and dedicated cancer support.

🤝 Power of Teamwork & Community: We are big on recognition and celebrating successes, with provisions for team breakfasts, monthly lunches, and regular team events. We also offer volunteering leave and opportunities to support local communities by working with our charity partners.

📈 Learning and Development: We offer great opportunities for you to learn new skills and grow your career with us.

We welcome applications from all backgrounds and are dedicated to non-discrimination practices. If you require any reasonable adjustments to participate in the application or interview process, please let us know.

Please note that due to a high volume of applications received, we are unable to contact each applicant individually regarding the status of their application. Only successful candidates will be contacted.

To learn more about our company, benefits, and culture, please visit our careers page: Careers at Argyll - Argyll

If you are interested in joining Argyll, please click Apply now! ➡️