Chanel Team Manager, Selfridges Accessories
- Acting as the bridge between the shopfloor and the senior management team.
- Prominent figure on the floor, leading the team with a collaborative approach.
- Reporting into the Assistant Managers andultimately theBoutique Director, providing constant feedback and solving any difficult scenarios as and when they arise, as well as celebrating successes!
- Motivate and inspire the team to deliver the ultimate Chanel experience
- Coach the team to ensure andmaintainthe shopfloor to a luxury standard (VM, wrapping, replenishment).
- Being able to drive business priorities through FA engagement with CHANEL & Moi, CRM, IFL for example to embed a culture of consistent learning,clientelingand exceptional service.
- Have a thorough understanding of all operational procedures and systems and support the FA team as appropriate
- Feedback to the Management team on department performance in terms of sales, merchandising and action plans to elevate the client experience.
- Creating a thriving team environment and embedding the best conditions for success.
- Develop a positive culture of psychological safety and constant two-way communication.
- Ensuring a calm and professional atmosphere through leading by example and being present.
- Be transformational, by looking to the long term and creating the team of the future!
- Making things beautiful - understanding luxury and CHANEL's positioning within it. Protecting the brand for the long term.
- Great communicationskills
- Diplomacy and the ability to filter messages from Senior Managers to the floor and vice versa.
- Adaptability, fearless curiosity, being able to flex into different areas whererequiredand embrace new challenges.
- A calm and confident approach, witha strong senseof responsibility
- Organised and efficient with an attention to detail
- The ability to make decisions
- A talent for motivating others.
- A passion for people management.
- Working in a vibrant, constantly changing environment with a different challenge every day.
- Motivating and inspiring your team with your enthusiasm for luxury service
- Working collaboratively with your team and the wider business
- Encouraging development of your team
- Coaching and mentoring
- Ensuring best practice and client service standards are embedded in team culture.
- Relationship building - always looking to learn from and help the people around you.
- The opportunity to be a part of an exciting and successful business environment.
- A defined career path and scope for development.
- To be a strong part of the management team.
- Contributing to the on-going and companywide vision of sustainability. Sustainability is one of CHANEL's key performance drivers, embedded into our ways of working werequirecontinued collective action from all employees to deliver on CHANEL's House Sustainability Ambitions across our four key areas, Restoring Nature and Climate, Investing in Circularity,Advancingdignity and prosperity andPromotingthe autonomy of women
- Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories
- Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100's more
- Mental Wellbeing: Employee Assistance Programmes and Other Support Lines
- Platforms: Multiple Platforms to support across Wellbeing
- Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales
- Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones
Recommended Jobs
Maintenance Fitter's Mate
Fitter's Mate - Recycling Plant We are currently recruiting for a Fitter's Mate to work at a busy recycling plant, assisting maintenance fitters with the repair and upkeep of machinery and site equip…
Assistant Purchase Ledger
Assistant Purchase Ledger Southwark, London Up to £28,000 + Benefits A well-established £50m+ turnover construction contractor is looking to appoint an Assistant Purchase Ledger to join its friendly a…
Senior Consultant in Congenital Cardiac surgery
Job summary Applications are invited for a Consultant in Congenital Cardiothoracic Surgery to join the surgical team in the Department of Congenital Heart Disease at Guy's & St Thomas' NHS Foundati…
Head of Growth Product
Own the Growth. Build the Revenue Engine. Doodle is evolving from the world's most familiar scheduling tool into an indispensable productivity and coordination platform. We are hiring a commercial…
Librarian
Smart Teachers is working with a successful and ambitious secondary school in Outer London seeking to appoint a proactive and enthusiastic Learning Resource Centre Manager to lead the school's libr…
Murex Technical Consultant
Murex Technical Consultant 12 Month Contract (Initial) London Hybrid Working Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance o…
7.5t Delivery Driver
Driver Hire Uxbridge are recruiting for a dedicated 7.5T Delivery Driver for our client, a leading Plastic Fabrication company in Uxbridge TEMPORARY TO PERMAMENT POSITION (opportunity to become a per…
Paid Search Account Director
About WPP Media WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneerin…
Senior Reward Manager
About Kambi Kambi Group plc is a leading B2B provider of premium sports betting services to licensed gaming operators. Our services provide an end-to-end solution for operators wanting to launch a…
Clinician Strategy & Operations Manager (FTC)
This role supports the Clinician Supply & Operations teams in planning and delivering on key strategic priorities and operational improvements. The successful candidate will lead key strategic initia…