Credit Controller
Job Description
Credit Controller - Client Accounts & Collections (Leading Property Organisation in the heart of London)
Your new company
You’ll be joining a leading UK specialist in commercial property and asset management, overseeing more than £30bn+ of property under management for UK and international Fund Managers, REITs and other property owners.The organisation believes property management can be a force for good, creating buildings that work not only for profit, but for people and the planet. Its evolving framework for modern property management provides clients and occupiers with a fully integrated, holistic approach that reflects the changing real estate landscape.The business is proud to be a B Corp, with values embedded in everything it does. It is committed to building an inclusive, welcoming workplace where people from all backgrounds can see themselves succeeding. With consistent year-on-year growth, the organisation actively promotes internal development and encourages learning, connection and community impact through study days, charity initiatives and team events.
Your new role As a Credit Controller, you will join the Credit Control team and report into the Senior Credit Controller. Your primary focus will be the effective management and timely collection of occupier charges for an allocated client portfolio, while delivering a high level of service to internal and external stakeholders.
Your responsibilities will include:
- Collecting outstanding rent and service charge balances in line with client and internal targets
- Working closely with Client Leads to support agreed arrears strategies, including enforcement and litigation where required
- Communicating professionally with occupiers to resolve disputes and manage challenging situations while maintaining strong relationships
- Monitoring arrears, payment plans and compliance to support CRAR or litigation actions where necessary
- Preparing and presenting reports such as Aged Debt and collection performance for clients and internal teams
- Liaising with the cashiering team to identify income and resolve unallocated cash items
- Maintaining accurate records within property management systems
- Ensuring compliance with internal policies, RICS, ISO standards and statutory timelines
- A minimum of 2 years’ experience in a similar credit control role
- Proven experience collecting outstanding debt, ideally within a property or client-focused environment
- Strong interpersonal skills with the ability to engage effectively at all levels
- Excellent written and verbal communication skills, including report writing
- A proactive, organised approach with strong attention to detail and the ability to prioritise workloads
- £30,000 - £40,000 per annum, depending on experience
- Working hours of 9:00am - 5:30pm Monday to Thursday and 9:00am - 5:00pm on Fridays
- A role within a purpose-driven, values-led organisation
- Strong opportunities for learning, development and internal progression
- Study days, charity involvement and community-focused initiatives
- A supportive, inclusive culture that values people as much as performance
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
#4787247
Recommended Jobs
Part-time Nanny in Chelsea, London, Job ID J21300
A wonderful family in the Chelsea area is seeking a Part-time Nanny to provide attentive care for their delightful toddler and school-aged child. The family would like someone fun, engaging and proac…
Teacher of Psychology | Enfield | Lovely Mixed Secondary...
A forward-thinking secondary school in Enfield is seeking a dedicated Teacher of Psychology for a permanent September appointment. This position focuses heavily on delivery to mature, motivated stude…
Head of Ethics (Hiring Immediately)
Head of Ethics We have an exciting opportunity for an experienced and thoughtful Head of Ethics to play a key role in shaping and delivering ethical practice at one of the UK’s most ambitious health…
Premises Manager - Independent School - Lambeth
Are you an experienced and proactive Premises Manager looking for a rewarding leadership role in a school environment? We are seeking a full-time Premises Manager to join a prestigious independent …
Advanced Nurse Practitioner Camberwell 11 hours per week GREAT RATES in London SE
Advanced Nurse Practitioner Camberwell (SE London) 11 hours per week/Permanent Dream Medical are looking for an Advanced Nurse Practitioner for an 11 hour per week post within a modern medical …
Legal Counsel
Location: London Full-time In office 4 days/week ~ Are you curious, excited by experimentation and always looking for a better way of doing things? ~ Do you want to build deep expertis…
Personal Assistant
Provide comprehensive administrative support to senior management, including diary and travel management. Coordinate and schedule internal and external meetings, ensuring efficient time management…
Fintech Onboarding Project Manager
Position Summary As an Associate Customer Onboarding Manager, you will lead implementation projects with new and existing customers of our rapidly growing SaaS based fintech solution. This is n…
Pest Control Operative SC6
Job Category : Facilities & Environmental Services Location : MORTUARY, London Borough of Haringey Hours Per Week : 36.00 Start Date : Immediate start Start Time : 08:30 End Time : 16:…
Full-time Nanny-Housekeeper in W11, Job ID J21606
A busy family in London is looking for an experienced, creative and flexible Full-time Nanny-Housekeeper to maintain their property while taking care of their children. All general Nanny-Housekeeping…