ITAM Engineer (IT)
We are seeking a highly organised and detail-oriented IT Asset Management (ITAM) Engineer to oversee the full lifecycle management of IT assets across the organisation. This role is responsible for maintaining accurate and auditable asset inventories, ensuring software licence compliance, supporting procurement and vendor management activities, and driving optimisation of IT asset utilisation and cost efficiency. The successful candidate will work closely with IT Operations, Service Management, Procurement, Security, Finance, and external vendors to ensure strong governance, compliance, and operational effectiveness across the IT estate. The role also requires the development and continuous improvement of ITAM processes, standards, and reporting capabilities in line with organisational and regulatory requirements. Candidate profile:
- Manage the end-to-end lifecycle of hardware, software, and technology assets, from procurement through to disposal.
- Maintain accurate asset records, inventories, and configuration data across relevant ITAM and ITSM platforms.
- Monitor and manage software licensing compliance, maintenance renewals, warranties, and vendor agreements.
- Conduct regular asset audits, reconciliations, and reporting activities to ensure data accuracy and policy compliance.
- Identify opportunities to optimise asset utilisation, reduce unnecessary spend, and improve operational efficiency.
- Support procurement activities including asset forecasting, purchasing, receiving, deployment, and disposal processes.
- Collaborate with Security and Compliance teams to ensure assets are managed in accordance with organisational policies and regulatory requirements.
- Develop, document, and improve ITAM policies, procedures, standards, and governance controls.
- Produce KPI reporting and asset analytics to support operational and strategic decision-making.
- Work closely with stakeholders across IT and business functions to support continuous improvement initiatives.
- Proven experience in IT Asset Management, Software Asset Management, or a related IT operations role.
- Strong understanding of IT asset lifecycle management principles and industry best practices.
- Experience managing hardware inventories, software licensing, procurement, and vendor relationships.
- Familiarity with ITSM/ITAM platforms such as ServiceNow, SCCM, Intune, or similar tools is highly desirable.
- Strong analytical, organisational, and problem-solving skills with excellent attention to detail.
- Ability to work effectively with cross-functional teams in complex or regulated environments.
- Excellent communication and stakeholder management skills.
- Candidates must be willing and able to work onsite at the client location five days per week. Hybrid or remote working arrangements are not available for this role.
- Must hold current HLC clearance, or be eligible and willing to obtain and maintain HLC clearance, subject to client requirements.
- Previous experience working within secure, government, defence, or highly regulated environments will be highly regarded.
- Due to client security requirements, only candidates who meet the applicable clearance criteria will be considered.
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