HOST Casework Officer

CleanTech People Limited
London

HOST Casework Officer

Tower Hamlets RQ1656621

Pay Rate: £23.16 per hour PAYE

Hours per week: 35 Monday – Friday, normal working hours

Role Length: This opening assignment is for 4 months

City, Post Code: Tower Hamlets, London

DBS required for this role

What's involved with this role:
You will be responsible for delivering high-quality housing options, advice, and assistance to patients in hospital settings. The role ensures safe and timely hospital discharge into suitable accommodation for Tower Hamlets residents, reducing delays and supporting health and social care outcomes.



Skills & Experience required:
  • In-depth understanding of homelessness legislation and housing sector.
  • Experience n Housing or Homelessness services.
  • Ability to work in a fast-paced environment with competing priorities.
  • Strong partnership working skills with internal and external stakeholders.
  • Excellent communication and problem-solving abilities.


Key Responsibilities:
  • To provide a homelessness prevention, housing options and bespoke service to those single clients homeless or threatened with homelessness
  • To assist and guide single clients with support needs to make appropriate choices reading their housing pathways
  • To ensure that single clients receive, either directly or through relevant partners, appropriate advice on their housing options that offer alternatives to the making of a homeless application
  • To ensure that all enquiries and cases are progressed speedily and efficiently and that all set targets are achieved
  • To ensure excellent customer service standards are maintained

Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.


Qualification details and any other experience/skills relevant to the role to help support your application should be clearly shown in your CV.


We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as?many candidates are able to relocate temporarily for work. Please?disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.


Due to the number of CVs being sent to us unfortunately we cannot respond to all applications. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
Posted 2025-12-06

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