Senior Business Analyst

Charlotte Tilbury
London

About Charlotte Tilbury Beauty
Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role

As a Senior Business Analyst (Finance) working within the Transformation Business Analysis Team, you will be working on a number of strategic programmes within the Transformation Finance portfolio. You will be responsible for leading the business analysis within key programmes and delivering them to a high-quality standard through to implementation.

 

This role plays a significant part in understanding the challenges faced by business and ensuring that the new solutions alleviate these. You will contribute to the business process catalogue and shape this for your given portfolio. You will work closely with the programme lead and change lead within Transformation particularly in the Finance space. You will collaborate closely with business stakeholders as well as technology counterparts in delivering these transformations.

 

This is an exciting opportunity to influence business processes efficiency and support the roadmap of digital transformation within Charlotte Tilbury.

 

As a Senior Business Analyst you will you will lead the business analysis for key projects in the Finance given portfolio through to successful implementation

·Work closely with key stakeholders across the business to understand their challenges.

·Be responsible for scoping, estimating, and organizing the BA activities within these projects.

·Be responsible for delivering high quality business analysis, improve business efficiencies and deliver improved service to the business.

·Provide business analysis expertise across the business aligned with methodology and tools driven centrally by the BA team including requirements gathering and creation of documentation to support change delivery such as business requirements, BPMN, user stories, wireframes and UAT.

·Remain current on Business Analysis practices, techniques, and tools.

·Build and contribute towards the process catalogue for your given portfolio. You will map, analyse, and support the definition of new processes as needed.

·Lead and engage a team of analysts and mentor junior BAs for projects within your portfolio.

·Engage and collaborate with business teams to ensure that change if captured and fed into the change process.

·Develop strong working relationships with business teams and internal and external stakeholders.

Reporting Relationships

Reporting to the Head of Business Analysis within Transformation, you will work closely with the Transformation Lead for your portfolio and report to the Project Manager for ongoing task planning and execution.

About you

·At least 10 years’ experience as a Business Analyst with experience in delivering multiple complex change initiatives end-to-end as a business analyst within Finance projects.

·Experience of implementation of Finance systems with detailed knowledge of end-to-end Finance processes and the impact they have across the value chain.

·Domain expertise in Finance Transformation, specifically around operational finance processes (Accounts Payable, Accounts Receivable etc) and FP&A (reporting, planning, budgeting and forecasting)

·Highly experienced in Business Analysis methodologies and tools related to business requirements, user stories, process mapping, process catalogue, data mapping, test cases, traceability, and non-functional requirements.

·Experience of having tough conversations with stakeholders to negotiate and deliver difficult updates.

·Ability to run multiple priorities and projects simultaneously.

·Fast learner who can learn about the multiple business areas, organisational structure and working methodologies.

·Passion for problem-solving and delivering process improvements through projects.

·People oriented with strong interpersonal and communications skills, comfortable working with a wide range of stakeholders.

·Ability to work under pressure on multiple initiatives within the specific timeframes.

Enjoys working flexibly in a dynamic team of functional and technical people who are constantly learning from each other and working smoothly towards a common goal.

Why join us?

  • Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.
  • We’re a hybrid model with flexibility, allowing you to work how best suits you.
  • 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.
  • Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.
  • Financial security and planning with our pension and life assurance for all.
  • Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues.
  • Bring your fury friend to work with you on our allocated dog friendly days and spaces and not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

Posted 2026-05-15

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