Community Engagement Manager

Join Digital Catapult as our new Community Engagement Manager and play a leading role in building, nurturing, and growing the UK’s most ambitious digital supply chain innovation community. You’ll drive engagement and collaboration across industry, technology, and academia - helping to accelerate the practical application of deep tech solutions nationwide and deliver real-world impact for UK manufacturing and supply chains. 

 This is a contract role due to end on 31/03/2026

WHAT YOU’LL DO (Duties) 

• Develop and implement strategies to grow and strengthen innovation communities, including the flagship Digital Supply Chains Hub (DSCH), working closely with cross-functional teams. 

• Manage and moderate both online and in-person communities, ensuring they are valuable, inclusive spaces for collaboration and knowledge sharing. 

• Organise and deliver community events - workshops, hackathons, webinars, regional pilots - to drive engagement and foster partnerships. 

• Lead the continuous improvement of onboarding processes and member journeys, designing structured feedback loops to capture insights and inform programme enhancements. 

• Promote networking, matchmaking, and collaboration opportunities, connecting members to relevant partners, projects, and opportunities. 

• Use analytics and data tools to monitor engagement, track KPIs, and generate actionable insights to inform strategy and demonstrate impact. 

Requirements

• Proven experience in community management, stakeholder engagement, or innovation programme delivery - ideally within technology, innovation, or digital ecosystems. 

• Strong relationship-building skills, with the ability to engage startups, corporates, academia, and funders to support ecosystem growth. 

• Experience designing and delivering strategies to engage community members and enhance their experience, both digitally and in-person. 

• Skilled in organising and facilitating events, workshops, and collaborative initiatives that drive participation and value. 

• Comfortable using data and analytics to inform decision-making and demonstrate impact. 

• Passion for technology innovation, with a collaborative approach and a commitment to equality, diversity, and inclusion 

Application closing date: Wednesday 4th June

Benefits

• We are in the UK’s Top 100 Best Workplaces and placed in the UK’s Best Workplaces in Tech and Large Organisations.
• 5% performance related bonus
• Digital Catapult is a Disability Confident Committed Level 1 Employer.
• Excellent holiday package: 25 days annual leave, Bank Holidays and 3 days between Christmas and New Year:
• Double-matched pension up to 10% of your salary;
• 4% of your salary to use towards selecting benefits that work for you, including health cash plan, Private Medical Insurance; buying holiday, topping up your pension;
• E-Vehicle Scheme; Cycle2Work; Tech Scheme; Gym Discounts; Give As you Earn; PerkPal;
• Life insurance 4x salary;
• Free to access EAP & Financial Wellbeing advice;
• Enhanced maternity and paternity leave;
• Hybrid working - with great offices to work from 2 days per week with some roles needing to be onsite more regularly to ensure the successful delivery of our work;
• Investment in your ongoing learning and development with us;
• Company social events throughout the year and free office snacks!

We have a vibrant and engaging culture where all voices are heard and a variety of employee led affinity groups who champion initiatives and provide opportunities for feedback to be shared.

We use moments in the year to educate everyone at Digital Catapult on different aspects of Equity, Diversity and Inclusion and to raise awareness.

We also enjoy socialising and having fun together through a variety of company-wide events held throughout the year including our football team, running and climbing groups and volunteering activities.