Customer Service Assistant- Temporary, Orpington

Temporary Customer Services Assistant - Orpington

🌟 Join Our Clients Team as a Customer Services Assistant! 🌟

Are you a proactive and customer-focused individual looking to make a difference? Our client, a leading specialist in financial products, is seeking an enthusiastic individual to join their team in Orpington.

Position Details:

Contract Type: Temporary
Hourly Rate: From £13
Hours: 9am-5pm
Days: Monday - Friday

Key Responsibilities: As a Customer Services Assistant, you will play a vital role in achieving financial and non-financial targets. Your tasks will include:

Engaging with customers and prospects to provide product information and support through the application process
Building relationships with customers, answering queries, and addressing new product and renewal inquiries
Processing new business applications and ISA transfers while ensuring timelines and quality standards are met
Handling inbound and outbound calls with accuracy and professionalism
Maintaining detailed records through data input and scanning of correspondence
Collaborating with the Field Team to enhance knowledge of the Police affinity group
Assisting with service improvement initiatives and any additional duties assigned by the Chief Executive Officer

What We're Looking For: To thrive in this role, you should possess:

A strong customer service background
Excellent communication skills, with the ability to remain calm under pressure
Strong attention to detail and proficiency in MS Office
A results-driven mindset with excellent time management skills
The ability to adapt to fluctuations in workload and work effectively as part of a team

Key Soft Skills/Behaviours:

Customer-focused with a keen understanding of their needs
A self-starter who is forward-thinking and organised
Good interpersonal skills to support both customers and colleagues
Passionate, positive, reliable, and enthusiastic
Ability to use initiative and influence effectively

How to Apply: If you're excited about this opportunity, please submit your application today! ✉️

Alternatively email your CV into (url removed)

Let's make a difference together! 💼✨

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website