Head of Pipeline Generation

Head of Pipeline Generation
CX SaaS
London (hybrid)
Competitive base + variable | Equity | Benefits

Sphere Digital Recruitment are partnered with a high-growth SaaS vendor transforming customer experience for consumer brands with their AI-powered Customer Service platform. Following significant global growth and funding, they are now hiring a Head of Pipeline Generation to build and scale their global pipeline function as they progress towards $100M ARR.

This is a high-impact role, reporting directly to the CRO, where you'll create and execute a new pipeline generation engine. It's more than management, it's an opportunity to design the playbook, lead and coach a global BDR team, and deliver measurable impact on revenue.

The Role

• Own global pipeline targets and deliver consistent meeting-to-opportunity conversion rates
• Build, lead, and scale a high-performing BDR team (5-10) with strong ramp and attainment metrics
• Design and implement AI-driven prospecting frameworks across Salesforce, Outreach, Clay, and related tools
• Partner cross-functionally with Sales, Marketing, Partnerships, and RevOps to deliver predictable, scalable pipeline
• Report directly to C-Suite, shaping go-to-market strategy and driving operational excellence

You

• 3-5 years' experience leading BDR/SDR teams in B2B SaaS, scaling functions beyond $50M ARR
• Proven success building pipeline engines (people + process + AI) and consistently exceeding targets
• Player-coach mentality, comfortable rolling sleeves up while setting long-term strategy
• Experience with value-based selling methodologies (MEDDPICC, Command of Message, etc.)
• Analytical, data-driven, and passionate about creating scalable, repeatable processes

Why Apply?

• Strategic leadership role at the centre of a $100M+ growth journey
• Equity and competitive package in a scaling SaaS business
• Direct exposure to C-Suite and board-level decision making
• Professional development budget and team-building investment

Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website.

Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.