Sales Associate (Full-time)

At Asket our vision is a world free of mindless consumption. To get there, we are on a mission to slow down the fashion industry by creating one permanent collection of garments that last longer, do better by people and planet and allow us to live fulfilled with less.

As a Sales Associate, you will be a key player in achieving our brand mission, and play a pivotal role in manifesting our brand ethos.

Rather than just another transactional store, the Asket store aims to create an in-depth experience with, and conversation around, our garments, leaving the customer to invest in them on his or her terms; in store, from home - or not at all. You'll play a key role in creating an exceptional service experience for every individual who walks through our doors. Your task is to translate our ethos into a world-class in-store experience, catering both to existing customers and people new to our brand and mission.

You’re joining an ambitious, dynamic and deeply caring team on a high-paced and challenging journey to fundamentally change the way we manufacture, market and consume garments today.

As a sales assistant, your responsibilities will include but not be limited to:

• Ensure every customer receives extraordinary levels of service
• Prompt resolution to customer complaints
• Maintain front and back-office standards
• Assist with VM activations and Events
• Accept and process deliveries in a time-efficient manner
• Provide important feedback on the product, service, and all things Asket.
• Grow the Asket London community through considered service.

Ideal Candidate

• Obsessed with customer service, retail, and high-quality clothing
• Experienced retail professional or individual eager to explore something new
• Ambitious to work and grow in a small, expanding company
• Open-minded with a ‘nothing is impossible’ mentality
• Have a personal, natural approach to customer interactions
• Show clear understanding and passion for the Asket principles
• Willing to to accommodate a dynamic working schedule
• Available to work weekends and weekdays (expected to work 37-40 hours/week)

Available to start in November.