Atlassian Application Support Engineer - FTC Cloud Migration
configuration, data migration, testing and training. The ideal candidate will have a strong background in managing migrations from Data Centre to Cloud within the Atlassian Suite, with a focus on collaborative tooling, data management, agile and user adoption. Key Responsibilities:
- Conduct review of all Jira and Confluence projects, boards, filters, fields and dashboards.
- Create test cases and execute tests to ensure a smooth migration.
- Assist with release planning and support release to 500+ users.
- Assist with the structured migration of data from Data Centre to Cloud.
- Develop and implement governance policies and best practice guidelines to ensure consistent and secure use of the Atlassian suite.
- Provide training and support to users, ensuring they understand and adhere to the new configurations and policies.
- Proven Experience: 5+ years of experience in Jira/Confluence implementation and administration, with a track record of successful projects in mid-sized or large organisations.
- Technical Expertise: Strong proficiency in both Jira/Confluence Data Centre and Cloud, including site configuration, access control, security management, and data migration.
- Governance and Best Practices: Experience in developing and implementing governance frameworks and best practice guidelines for Atlassian Suite usage.
- Data Management: Hands-on experience with data cleanup, deduplication, and document organisation within SharePoint.
- Training and Support: Ability to deliver user training and provide ongoing support, with excellent communication skills.
- Problem-Solving Skills: Strong analytical and problem-solving skills, with the ability to work independently and address issues proactively.
- Atlassian Certified Professional
- Experience managing Jira and Confluence projects in Cloud
- Jira Service Management Administrator
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