EUC Infrastructure Engineer
As an End User Computing Engineer you will join QRT's Global Infrastructure Team, responsible for the design, management, and support of Windows desktop environments and collaboration technologies. You will play a key role in delivering seamless end-user experiences across virtual machines, desktops, Microsoft 365, Teams, Surface Hubs, and AV solutions, enabling core business functions such as research, trading, and data processing.
- Configure and support Windows 10 and Windows 11 desktop environments, ensuring high performance, security, and reliability.
- Manage and maintain the EUC technology ecosystem.
- Configure and support automated Windows 11 builds, including integration with Autopilot, Intune, policy management, and scripting frameworks.
- Support and administer Microsoft Teams, including Teams Rooms, chat, meetings, and calling functionalities.
- Develop and maintain PowerShell scripts to automate tasks and optimize configurations.
- Configure and manage Microsoft Intune for device policies, software deployment, and compliance.
- Deploy and support Surface Hubs, integrating them with Microsoft Teams and Microsoft 365 environments.
- Support Citrix DaaS and VMware ESXi platforms for VDI deployments.
- Manage Active Directory, Group Policy Objects (GPOs), and Entra ID to enforce security and configuration policies.
- Provide 2nd- and 3rd-line support for Windows desktop-related incidents and collaborate with IT teams on escalations.
- Troubleshoot and maintain Teams Rooms systems (Crestron, Poly, Logitech, Yealink) for high-quality virtual meetings.
- Support and maintain AV solutions, including video walls, digital signage, and interactive kiosks across office and meeting spaces.
- Manage software updates, security patches, and compliance via Intune and other patching platforms.
- Implement and monitor endpoint security using Microsoft Defender, BitLocker, and Intune compliance policies.
- Troubleshoot networking, printing, and application issues affecting end-user devices.
- Oversee the hardware lifecycle, ensuring efficient deployment, upgrade, and decommissioning of devices.
- Collaborate with external vendors for procurement, installation, and maintenance of communication and AV hardware.
- Research, evaluate, and implement new desktop technologies to enhance productivity, security, and operational efficiency.
- Deliver training sessions and workshops on Microsoft Teams, Surface Hubs, AV equipment, and Microsoft 365 applications
- Extensive experience in End User Computing environments.
- Proven expertise in managing Windows 10 and Windows 11 within corporate environments.
- Advanced skills in Windows build processes, including Zero Touch deployments, Autopilot integrations, and standard imaging with MECM/SCCM.
- Expert-level proficiency with Microsoft Intune and Entra ID.
- Strong PowerShell scripting skills for automation and desktop configuration management.
- Good knowledge of Citrix DaaS and/or other VDI solutions.
- Deep expertise in Microsoft 365 and Teams administration, troubleshooting, and configuration.
- Experience with Slack, Zoom Meetings, and Zoom Events.
- Hands-on experience with Teams Rooms, Surface Hubs, and conferencing solutions (Crestron, Poly, Logitech, Yealink).
- Proficiency in Windows Update and patch management processes, including security hardening.
- Familiarity with endpoint security platforms such as Microsoft Defender and device monitoring tools.
- Strong troubleshooting capabilities across hardware, software, networking, and operating systems.
- Experience with software deployment and IT asset management processes.
Recommended Jobs
Scientific Writer
Salary: £27,000 Location: London Hybrid working 35 hours per week We are looking for a conscientious Scientific Writer to join our Editorial team. The role of the Scientific Writer is to c…
Associate Consultant - Governance & Secretariat Services
An outstanding opportunity for a rising pensions professional with around 3-5 years experience, possibly looking for their 2nd role in the industry, to join a highly respected consulting firm in thei…
Senior Event Producer
⭐ Senior Event Producer - London - Luxury Events Agency ⭐ This is a fantastic opportunity to join a leading creative events agency where you will create truly unique event experiences. Solid agenc…
Platform Engineer
What is the correct/your preferred pronunciation of Kubernetes? Kube-a-nay-tees Kube-a-net-tees Kube-a-nets K8s Kube Kubumulonimbus Whatever it is, you've tried saying it in every possi…
Lead Developer- C#
Tech: C# 5, Visual Studiuo, AWS, Angular.JS, Bootstrap, Docker Challenge: Greenfield Financial platform, API development, industry specific challenges Firm: Well-known fintech50 business, City …
London - Medical Oncology - SPR - 3 months initially
RIG Locums/CPL Healthcare UK are delighted to be working with a regional Cancer Centre who are searching for a Locum Medical Oncology SPR for an initial period of 3 months in London. ~ ASAP start…
Assistant Business Manager
Assistant Business Manager, Harvey Nichols Knightsbridge Full-time position About the Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MB…
Kinder Controlling Analyst 12m FTC
Job Location: Greenford Company Description Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffael…
Software engineer fraud
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet propert…
Communication Senior Manager
Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interc…