Store Manager

Drink More Water, together we grow.
Here at waterdrop®, we make drinking more water fun, convenient and most importantly, sustainable! Discover the world of innovative and eco-friendly hydration with our fruity little cubes – Microdrinks – that save plastic and carbon emissions (as compared to conventional pre-filled bottled drinks) and help score one for the planet. With a successful online presence, 40+ stores around the world, dedicated B2B partners and over 22,000+ retail and branded stores, we can’t wait to take this journey to the next level – together with you!

Become our new team leader in

• Full time (36 or 38 hours)

Your responsibilities at waterdrop®:

• Maximise contribution by achieving budget sales and controlling costs.
• Manage store costs while delivering on store objectives.
• Report weekly figures accurately to monitor stores performance and opportunities to improve.
• Ensure that team recruitment and scheduling is maintained in line with budgets.
• Manage the content and frequency of the teams training to develop and motivate in order to achieve highest possible levels of customer service and performance.
• Manage the overall customer experience bringing to life the waterdrop ® brand values.
• Provide opportunities for future store managers for succession planning.
• Manage the performance and development of the management team.
• Manage the store presentation including cleanliness, visual display and merchandising to reflect our brand.
• Provide feedback and information on product performance and development to appropriate departments.
• Maintain open communication up and down within the store, across to other departments and ultimately our customer.
• Lead on opportunities for store events, marketing and sales opportunities within the local area.
• Manage time and priorities effectively in store.
• Ensure store visits by the senior waterdrop ® management team are always a positive experience.
• Responsible for adherence within the store of all company policies and procedures.
• Responsible within the store for health and safety compliance.

What you bring to the table:

• Experience of work in an environment where high emphasis is placed on customer service, product presentation and commercial management.
• Understands own store's KPIs, objectives, how they are performing and what can positively influence them.
• Ability to accurately report sales figures and store performance to senior management team.
• Ability to manage and coach people individually and teams.
• Experience in recruiting and training a high performing team.
• Strong Communication and interpersonal skills through a collaborative approach with all stakeholders.
• Self-motivated and driven to deliver standards and results.
• Ability to positively influence commercial and operational areas.
• Flexibility and ability to adapt your own style to situations.
• Ability to manage change effectively.
• Effective delegation.
• Open to self-improvement, development and feedback to aid personal, store and team performance.
• Resilient, showing problem solving skills and dealing with daily challenges.

What we offer you:

• An ambitious and international team with whom fun is by no means neglected.
• Individual development opportunities in one of the fastest growing e-commerce companies in Europe.
• Discount on your on- and offline waterdrop® purchases and many free merchandising items.
• Legendary team events and qualified training.
• Competitive salary.
• Possibility to receive a bonus when targets are met.

Wanna drop in? Just send us your CV via the application button.