Employer Relationship Support Officer WCC621970

Job Details:

Salary range: £33,291 - £36,345 per annum. Salary negotiable depending upon experience
Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP
Hours per week: 36
Contract type: Temporary up to 12 months
Vetting requirements: Enhanced DBS Check
Closing date: 21 August 2025
Interview date: Week commencing 25 August 2025

About Us:

THE EXTRAORDINARY STORY OF HAYLEA’S UNBEATABLE SPIRIT

Westminster City Council is a world of extraordinary stories. Where people use their optimism and talent to achieve more than anyone thought possible.

Nobody personifies this more than Haylea Navarro. Born with cerebral palsy and paralysed down one side since birth, Haylea has been gleefully proving people wrong ever since. Now a project officer, she brings faster broadband connectivity to Westminster businesses, boosting the economy for all. Throw in her gong at the 2020 London Apprenticeship Awards, and it’s clear for all to see just what can happen when you never give in.

Please view the extraordinary story of Haylea’s Unbeatable Spirit

The Role:

As an Employer Relationship Support Officer on a 12 month temporary contract you can make your own powerful contribution to Westminster’s success. In this role you will provide support to the Employer Relationship Team that is part of Employment and Skills. You will focus on supporting the delivery of key projects. Helping to arrange meetings and provide supporting material that encourages businesses to build strong relationships and networks, you’ll also assist with the ongoing evolution of our innovative range of recruitment strategies.

Organising marketing and promotional material, you’ll collaborate with a number of stakeholders as they contribute to newsletters and other products, and coordinate community engagement and recruitment through job fairs and other events. Working with senior colleagues to promote new job brokerage services in priority areas throughout Westminster, we’ll also expect you to manage the day-to-day process which helps people secure roles in our priority areas of focus.

Engaging with residents, encouraging them to take advantage of the opportunities on offer, and promoting WES and employment rights throughout our borough, you’ll support the allocation of funding that reduces or eliminates the barriers residents face when attempting to secure a role. Additional tasks will include managing the administration of booking event spaces and meeting rooms, and maintaining and updating the systems used by you and your team.

Please refer to the Job Description for more information.

About You:

To be a success in this role you’ll have well developed experience of aligning and engaging with members of a collaborative and tightly-knit team, and of expressing your thoughts and ideas with sensitivity and respect for everyone you interact with. It’s important that you’re ready to manage diaries, schedules and events, and you should also be capable of inputting and summarising information for software platforms such as Customer Relationship Management systems.

With a good understanding of current employment best practices such as the London Living Wage, and the skills to support the design and delivery of services by following established guidelines and procedures, you’ll have the confidence to contribute to positive development efforts and learning. Friendly, approachable and always ready to build a positive rapport with people at all levels and from a diverse range of backgrounds, you’ll be capable of responding flexibly to changing priorities while maintaining a healthy and productive work-life balance.

This is a role where your superb communication skills will be put to great use, as will your ability to solve problems and sense check information. You should also be a confident user of IT systems and equipment, with a particular focus on Microsoft’s suite of software.

Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role.

What We Offer:

Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe. 


At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit 


As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.


The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible. 

We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants .