Landlord Partnership Asset and Compliance Manager - City of London

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Landlord Partnership, Asset & Compliance Manager to play a pivotal role in our Housing and Property Services Team in London, with travel to sites as required.

Sounds great, what will I be doing?

As the Landlord Partnership, Asset & Compliance Manager, you will provide strategic leadership across Hestia's accommodation portfolio, ensuring properties remain safe, compliant, financially sustainable and fit for purpose. You will act as the primary point of contact for landlords, Registered Providers and accommodation partners, managing key relationships and overseeing Housing Management Agreements, leases and licences.

You will lead on property compliance and asset management, ensuring statutory inspections, servicing programmes and remedial actions are completed within required timescales. The role will also involve overseeing planned maintenance programmes, monitoring landlord and property performance, supporting financial planning and reporting, and working closely with internal teams to ensure high-quality housing services are delivered to residents across Hestia's accommodation portfolio.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Essential:

Experience managing property compliance within a housing, supported housing or property environment; experience of asset management, planned maintenance and stock condition programmes; experience managing contracts, suppliers and landlord relationships; experience producing performance, compliance and assurance reports for senior stakeholders; experience managing staff and driving service improvement; strong analytical, organisational and problem-solving skills; and the ability to influence, negotiate and build effective relationships with a wide range of internal and external stakeholders.

Desirable:

A relevant housing qualification, such as a Chartered Institute of Housing qualification (or willingness to work towards one); knowledge of housing management agreements, leases and property compliance frameworks; experience of budget management, financial planning and service charge monitoring; and a strong understanding of housing, asset management and property-related regulatory requirements.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

1. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!

2. Face to face interview: Now you will have a face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our service users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.