Team Member - Pret a Manger

Carebrook
London
Pret A Manger - Team Member
A Pret Team Member or Team Member Star works as part of a team in a Pret shop in the kitchen, front of house and delivery.
They are responsible for creating an efficient & welcoming environment engaging and “wowing” our customers and producing great quality Pret food.
Key focuses for the role are teamwork, 6 key points of service, 6 key points of production, cleanliness, and productivity.
TM/TM* Key responsibilities

Right Pret People: Team Work

  • To maintain good relationships with all of the shop’s team.
  • To take on jobs to balance workload across team.
  • To work in any area FOH and Kitchen, as requested by your manager (Hot Food, Coffee, etc)
  • To work together to ensure the FOH and Kitchen and delivery business is the best it can be.
  • To have a good knowledge of Pret standards in all areas of the shop.
  • To understand the importance of the Hot Chef and Barista roles and have completed the training in these areas, as outlined in the TM* training plan.
  • TM Star: To be an “Ace in Place” within your shop team. To act as a role model to other TMs demonstrating good Pret knowledge.

Amazing Service: 6 Key Points of Service

  • To always follow the 6 Key Points of Service.
  • To serve customers efficiently, politely and quickly in an engaging manner.
  • To take the time to respond to customers’ needs delivering outstanding and amazing service.
  • To complete F/O to Pret standards maintaining beautiful Langars, merchandising and seating areas.
  • To bust queues through speed of service and calling to customers.
  • To wear a clean and immaculate uniform at all times whilst on shift.
  • To ensure products are presented in bags or on trays according to Pret standards.
  • TM Star: To consistently have high performance in till speed and accuracy.

Delicious Food & Drink: 6 Key Points of Production

  • To create delicious food according to Pret standards in an efficient, safe environment.
  • To always follow the 6 Key Point of Production.
  • To ensure stock is rotated and used according to standard.

Well Loved Shop: Cleanliness and Health & Safety

  • To complete the Introduction to Pret course (classroom London, workbook UK Regions) and pass the Pret Food Hygiene test
  • To adhere to all aspects of kitchen health & safety and food safety in accordance with Pret standards.
  • To inform the shop management team of any safety concerns immediately.
  • I am responsible for ensuring I follow Food Safety Standards; and for the Health and Safety of my team and customers. I complete all training, to enable me to understand the Pret standards and safety processes I must follow. I ensure I follow these processes at all times.
  • I immediately tell my Manager when I believe standards or processes are not being met.

Shop Profitability: Productivity

  • To complete and pass all TM and TM* training in a timely manner
  • To adhere to financial standards on tills.
  • TM Star: To consistently have high performance in bench productivity while maintaining good MTS quality
Posted 2025-12-10

Recommended Jobs

Science Technician - Ofsted Good Secondary School in London

Marchant Recruitment
London

Our client is seeking a dedicated Science Technician to join a well-established secondary school in London, rated Good by Ofsted and recognised for its inclusive ethos and strong Science provision. …

View Details
Posted 2026-03-04

House cleaning - Position for a cleaner in London

Yoopies
London

I am seeking a cleaner for my apartment located in london. the apartment consists of 2 bedrooms, 1 living room, and 1 bathroom. if the arrangement is successful, i would like to schedule 3 hours of cl…

View Details
Posted 2026-02-15

Part-time Housekeeper in Wandsworth, London, Job ID J1F7BFR

Little Ones UK Ltd
Wandsworth, Greater London

A lovely family from London is seeking a reliable and proactive Part-time Housekeeper to assist them in maintaining the cleanliness of their property. The role involves high-standard cleaning and flo…

View Details
Posted 2026-03-15

M&E Manager (IT)

SThree
London

A client of ours are looking for an M&E Manager to assist on their 400kV substation project in the Hertfordshire area. This will be a 6-month rolling contract on an 18-month project and you will be w…

View Details
Posted 2026-01-31

Upper Floors Kitchen - Chef de Partie

RB Holdings
London

Job Details RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesse…

View Details
Posted 2026-02-24

Senior Electrical Design Engineer - Data Centres

Eden Brown
Croydon, Greater London

We are partnering with a leading consultancy and professional services firm specialising in delivering innovative, modern data centre solutions. They are expanding their engineering team and seeking I…

View Details
Posted 2026-01-12

Customer Service Associate

Greystar
London

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in ins…

View Details
Posted 2026-03-06

SEN 1:1 | Redbridge

Marchant Recruitment
Ilford, Greater London

Wayman Education is seeking an experienced SEN 1:1 practitioner for a primary school in Redbridge. The successful SEN 1:1 applicant will support children with additional needs and provide tailored in…

View Details
Posted 2025-12-18

Binding Authority Executive

Brown & Brown (Europe)
London

Binding Authority Executive Location: London (Hybrid) Package: £Negotiable + Benefits We're delighted to be expanding our team within the London Market with the addition of a Binding Autho…

View Details
Posted 2026-03-12