User Researcher - Government, Design, Agile, Digital, User Story , London, Hybrid
User Researcher – Government, Design, Agile, Digital, User Story , London, Hybrid
Our Client within the Public Sector requires a proven User Researcher to work within a multi-talented Agile team of designers and developers to turn user research findings into stories and actions that lead to valuable product and service features
Your role will consist of planning, designing and carrying out research activities with users that help the team get a deep understanding of the people that uses our government services.
Working with lead user researchers and service managers to develop and advocate appropriate research strategies to understand user needs for a service, and to continually test and improve the service
Fostering a culture of team involvement in user research, team analysis, design rationale and decision making based on user needs
Managing and mentoring user researchers and junior user researchers to ensure quality of research, and drive improvements in practice.
Planning, designing, preparing and running user research activities to support the design, development and continuous improvement of digital government services (including contextual discovery, experience mapping, diary studies, early stage concept and prototype testing, lab based and contextual usability and accessibility testing).
Designing and running contextual and discovery research to develop a deep understanding of the needs of all users of a service
Managing the usability and accessibility testing process from recruiting participants, designing test tasks, and preparing discussion guides, to test moderation, analysis and presenting results.
Designing, executing and analysing quantitative surveys.
Skills and experience
Demonstrable knowledge, experience in and passion for user centered design practices for web, service or software development.
experience of understanding user needs for web content, tools and transactional services, especially those with the most complex user journeys.
experience of designing, facilitating and analysing a wide range of qualitative and quantitative user research methods.
strong understanding of strengths and limitations of different research methods.
Proven experience of presenting user research findings in a wide variety of formats and contexts.
Proven experience introducing and establishing user research practices in an organisation.
Proven experience of working in an agile development environment with designers and developers and product managers to create new digital products and services
Minorities, women, LGBTQ+ candidates, and individuals with disabilities are encouraged to apply.
Interviews will take place next week, so please apply immediately to be considered for this exciting contract role or call Bangura Solutions to discuss this role further.
Recommended Jobs
Site Reliability Engineer - Sports Betting
Site Reliability Engineer – Fintech / Linux £100,000 Quant Capital is urgently looking for a Site Reliability Engineer to join our high profile client. Our client is a data company spe…
Registered Midwife
Job Title: Midwife (Band6) Location: London Band: Band 6 Contract Type: Temporary Salary: up to £43.64 P/H Shifts: Flexible (days, evenings, weekends) About You: are…
Junior Sous Chef (Hourly)
In our kitchens as a Junior Sous Chef you'll turn the freshest of the British produce into beautifully presented dishes. We can help with training, flexible hours and giving you a work-life balance. …
Contract Manager - Paddington, Greater London
Contract Manager - Paddington, Greater London FM Conway is currently seeking a Contract Manager to join our successful Structures division. This is an exciting opportunity to be part of a dynamic …
Senior Sales Manager
CAPTIFY EXPLAINED Captify is the largest holder of consumer search data outside of Google, and its unique technology understands the intent of consumers across all channels, including voice Sear…
Senior Project Manager
An experienced Building Services Projects Manager required for a major provider of integrated facilities and real estate management. This role will sit in the London team. Role Summary: * Lead thei…
Junior AV Executive
About the Group The world is obsessed by small start-ups or the largest corporates. Most UK media agencies are built to serve the top 100 spending clients, and there are a multitude of boutique ag…
Partnerships and BD Manager - Ledger Live
We're making the world of digital assets accessible and secure for everyone. Join the mission. Founded in 2014, Ledger is the global platform for digital assets and Web3. Over 20% of the world'…
Partnerships Tax Director
Do you have extensive experience of advising large partnerships (and their partners) on their UK tax position? Are you seeking a high profile and supportive environment in which to pursue your partne…
Sales Director
Are you passionate about people and culture as you are about driving growth? Our client is looking for a part-time Sales Director to join their team in London. If you're organised, proactive, and br…