CRES Administrator

We are seeking a highly organized and detail‑focused professional to join Swiss Re as a CRES Administrator , supporting our UK & Ireland Corporate Real Estate & Services team in London. In this role, you will play a key part in ensuring the smooth operation of our workplace by delivering high‑quality office and facilities management support.

You will contribute across several core areas - including communications, finance administration, project coordination, and relationship management - helping to maintain seamless day‑to‑day operations and an excellent service experience for colleagues and stakeholders.

This is an on‑site role, and being physically present in the London office is essential. Your in‑person presence enables effective coordination with internal partners, timely response to operational needs, proactive issue resolution, and the delivery of a consistently high standard of customer service across our facilities.

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About the Role

Swiss Re is seeking a highly organized, detail‑oriented professional to join the UK & Ireland Corporate Real Estate & Services team as a CRES Administrator . Based at our London office, you will play a key role in delivering seamless office, facilities, and service management support across the business.

Working at the heart of our operations, you’ll support communication, finance, administration, project coordination, and supplier relationship management - helping ensure an efficient, well‑run, and service‑focused workplace.

Being physically present in the office is essential for this role. As a central point of coordination for colleagues, suppliers, and on‑site services, your in‑person presence enables timely issue resolution, effective collaboration, and high‑quality customer service across our facilities.

What You Will Do

Communication Support

• Create and distribute Service Communication Messages (SCOM) via ContactOne.
• Coordinate poster distribution and support event‑related communications.
• Maintain and update CRES information on ContactOne and the Enterprise portal.

Finance Support

• Prepare and process invoices, statements, and sub‑tenant billing.
• Support colleagues with purchase orders (POs) and invoices via MySpend / Coupa.

Administration Support

• Manage Snow tickets in collaboration with Facility Management Support Officers (FMSOs).
• Assist with workplace management and data upkeep in IWMS / Planon or InSite.
• Support and coordinate DSE assessments, first‑aid and fire marshal training, and Health & Safety administrative tasks.
• Support legal compliance, Internal Environmental Management (IEM) topics, and ISO certifications (e.g., ISO14001, ISO50001).

Project Support

• Support CRES projects, including vendor management, coordination of site visits, meeting minutes, and ongoing tool improvements (e.g., GRRS, Schedule Now, Global Visitor Tool).

Relationship Management

• Act as a key contact for multi‑site suppliers & vendors (e.g., Fruitful Office, Lyreco, St John Ambulance).
• Attend supplier and sub‑tenant meetings, addressing queries and ensuring service consistency.

What You Bring

We are looking for someone who is:

• Highly organized with ability to multitask and managing competing priorities.
• Customer‑focused with strong interpersonal and communication skills.
• Confident working with financial processes, systems, and data input.
• Proactive, solutions‑oriented, and able to collaborate with diverse stakeholders
• Proficient with MS Office Suite and visitor/ helpdesk management systems
• Previous experience in facilities, office management, or corporate services essential

Why Join Us?

At Swiss Re, you’ll join a collaborative, supportive team committed to delivering first‑class workplace experiences. You will gain experience across a range of operational areas, develop strong relationships with internal and external partners, and contribute to the smooth running of some of our most important corporate services.

This role provides an excellent opportunity to build a career within Corporate Real Estate & Services while making a direct impact on our colleagues’ day‑to‑day experiences.

If you're excited about this opportunity and meet the qualifications, we invite you to submit your application. Together, let's shape the future of workplace management at Swiss Re.

Swiss Re is an equal opportunity employer. We encourage applications from all qualified individuals, regardless of race, gender, disability, or background.

The base salary range for this position is between 28,000 GBP and 42,000 GBP (full time equivelent). The specific salary offered considers:

• the requirements, scope, complexity and responsibilities of the role
• the applicant's own profile including education/qualifications, expertise, specialisation, skills and experience.