Property Management Intern -

Type: Internship (6–12 weeks, 3 days per week) Hybrid role (Wfh, Field work & Office Based

Start date: ASAP

What You’ll Learn

End-to-end HMO and rent-to-rent operations in London.

Practical compliance (licensing, fire safety, gas/electrical).

Real-world automation (Dialogflow, Make.com) and ops analytics.

Communication under time pressure with multiple stakeholders.

Quarters Property Management (QPM) manages HMOs and rent-to-rent properties across London. We’re a lean, entrepreneurial team focused on operational excellence, tenant experience, and smart automation (Dialogflow/WhatsApp, Make.com, Google Sheets/Notion).

Support day-to-day property operations while helping us improve systems and automation. You’ll get hands-on experience across inspections, maintenance coordination, tenant comms, and digital workflows.

Operations & Tenancy

• Assist with tenant onboarding/offboarding (ID checks, AST packs, how-to guides).
• Log and triage maintenance tickets; schedule contractors and track to completion.
• Help plan and conduct property visits (HMO compliance checks, inventories, meter reads).
• Maintain accurate records (gas/EICR/fire safety, licensing dates) and flag renewals.

Contractors & Compliance

• Source and coordinate contractors; collect RAMS, insurance, and invoices.
• Update compliance tracker; prepare evidence for audits/inspections.

Data & Systems

• Keep Notion/Google Sheets dashboards up to date (voids, tickets, spend, KPIs).
• Clean and structure data for reporting (weekly ops snapshot, cost-by-property).
• Support automation projects (test WhatsApp chatbot flows, log edge cases, update knowledge base).
• Prepare simple SOPs/checklists to reduce errors and hand-offs.

Customer Experience

• Draft clear, polite tenant updates (maintenance timelines, access notices).
• Monitor shared inbox for common queries and tag/route them correctly.

Ad - Hoc Projects (as needed)

• Help with cost-saving initiatives (preferred contractor list, parts standards)
• Assist with social posts for maintenance tips / property standards.

What We are Looking for

• Hungry to learn, organised, and comfortable taking ownership.
• Clear written English; confident on the phone/WhatsApp.
• Competent with Google Workspace; bonus if you’ve touched Notion, Sheets formulas, or Make.com.
• Full UK driving licence is a plus (not essential).