Business Analyst - Housing Services Transformation
Business Analyst – Housing Transformation
£500/day | Inside IR35 | 3-month rolling contract
Hybrid – 1-2 days per week on-site in Central London
Local Government | London
Salt’s Local Government team is working with a London-based council to recruit a Business Analyst to support a major Housing Transformation programme.
This isn’t a digital BA role. The council is looking for someone with hands-on experience delivering operational and service improvements across core housing services – particularly repairs, allocations, housing needs, compliance , and data accuracy . You’ll play a key role in driving change across frontline services and internal processes, helping to reshape how housing operates at a local level.
Key responsibilities:
- Process mapping of current (“as-is”) and future-state (“to-be”) services
- Requirements gathering – functional and non-functional
- Supporting service leads to define and implement changes to processes, data, and service models
- Engaging with stakeholders across housing, property, customer services, and compliance
- Light-touch project management where required
- Collaborating closely with operational housing teams and transformation leads
What we’re looking for:
- Strong background in business analysis within local government housing
- Clear experience working on service transformation , not just digital delivery
- Deep understanding of housing operations such as repairs, housing needs, allocations , or compliance
- Strong process mapping, stakeholder engagement, and documentation skills
- Experience working with housing systems (e.g. NEC, Northgate) is a bonus, but not essential
This is a 3-month rolling contract, paying £500/day inside IR35 , with 1-2 days per week on-site in Central London .
If you’ve led housing transformation work before and want to make a tangible impact in a high-profile change programme, we’d like to hear from you.
*Rates depend on experience and client requirements
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