IT Manager

Robert Half Technology are assisting a prestigious market leading financial services organisation to recruit a IT Manager on a contract basis - London based - start ASAP

Role

• Oversee IT Operations: Ensure that all IT activities within the Luxembourg office run smoothly and efficiently, aligning with global standards and policies
• Joiners and leavers Coordination: Manage the process of integrating new employees into the Luxembourg network and office, ensuring they receive all necessary hardware (e.g., laptops, monitors) and profiles set up according to company policies.
• Device Management: Oversee the lifecycle management of IT devices, including procurement, deployment, maintenance, and retirement of hardware such as laptops, desktops, and mobile devices.
• Training Sessions: Develop and deliver training programs on various IT topics, such as cybersecurity, software usage, and best practices, to enhance user efficiency and compliance.
• Helpdesk Management: Supervise a team of up to two IT professionals responsible for managing helpdesk tickets, providing timely and effective support to resolve technical issues.
• Disaster Recovery plan: Manage and maintain the IT Disaster Recovery Plan for the Luxembourg office, ensuring alignment with the internal Business Continuity Group.
• Direct Support Supervision: Manage the local Lux IT team. Conduct weekly one-on-one meetings with direct reports to provide guidance, support, and performance feedback.

Profile

• The IT Manager will have a proven experience in managing IT departments, preferably within a corporate environment;
• Strong understanding of local IT policies and global IT standards;
• Excellent organisational and coordination skills, particularly in onboarding and offboarding processes;
• Strong understanding of and experience in Microsoft 365;
• Proficiency in managing IT devices, internal networks, and maintaining detailed asset registers;
• Ability to conduct effective staff training and improve IT user compliance;
• Experience in investigating data breaches and managing IT disaster recovery plans;
• Experience working in a financial regulated environment ideal but not compulsory
• Strong budget management and policy implementation skills;
• Ability to manage external suppliers and ensure the quality of IT services; and
• Leadership skills to manage and develop a small team of IT professionals.

Company

• Market leading financial services organisation with offices in London
• On site required
• Outside IR35

Salary & Benefits

The salary range/rates of pay is dependent upon your experience, qualifications or training.

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