Embroidery Fulfilment Assistant

Why You'll Love Working with Us:

At Bespoke-ly by Not Another Bill our aim is to be the most unique online gift company in the world. We strive to design and deliver stylish presents that inspire customers across the globe. Based in London, our studio is a thriving hub where creatives, project managers and fulfilment specialists work to produce, personalise and package our products. We pride ourselves on each item leaving the door carefully prepared with all the love, care and knowhow to ensure an unforgettable gifting experience.We are a dynamic, creative team who have achieved significant growth in recent years.We are looking for someone who is passionate, organised and on-it to be part of our exciting story.

The Role:

The role is primarily focused on one of the key personalisation disciplines of embroidery. You will report into the Fulfilment Manager, and play a vital role within the production team, assisting with a wide variety of embroidery-focused responsibilities, ensuring work is delivered on time and to a high standard.

A Day in Your Life:

• Mastering all aspects of embroidery and delivering beautifully personalised products consistently and efficiently.
• Being hands-on and getting stuck in as part of a dynamic team, collaborating with others and offering creative solutions.
• Impeccable eye for detail, focussed on perfecting tasks and bringing any potential errors within production to the attention of the management team.
• Helping the team fulfil all gifting requirements, including keeping the workspace organised, neat and tidy in order for all day to day tasks to run smoothly.
• This role is primarily focused on embroidery, but you will also support with gift wrapping, packing deliveries, and fulfilling other personalisation tasks such as heat-press or monogramming.
• This is a task-focused role that requires strong practical skills with an emphasis on efficiency and time management. The role demands a knack for remaining cool-headed under pressure, thriving within a team and owning independent tasks and learning. As well as being conscientious and detail oriented.
• We require a high level finish and flawless attention to presentation as we maintain a very high level of standards for our clients and output.

What we're looking for:

• Experience using embroidery machines such as Happy Japan and Brother Entrepreneur Pro models
• Aptitude for sewing and hand embroidery
• Impeccable attention to detail.
• Aptitude for using embroidery machinery.
• Creative eye and innovative flair.
• Neat & Tidy.
• Quick learner.
• Ability to work well in a team and communicate.
• Highly organised, focused & practical.
• Hands-on and a can-do attitude!
• Excel under pressure and take initiative.
• Scrupulous attention to time-management.
• Knowledge of Wilcom embroidery software is a plus

What we offer

• Dynamic Environment: Engage with creative projects that challenge and inspire you.
• Team Work: Collaborate with an amazing team of like-minded individuals.
• Comprehensive Benefits: Enjoy a range of perks, including generous holiday allowance, team events, and wellness benefits.

Working Pattern:

• Days: Monday - Friday, with the option to flex up and work over the weekend during the busy Christmas period
• Hours: Monday - Friday, 32 hours per week, inclusive of a 30-minute unpaid lunch break, with the opportunity to flex up on a project basis

Benefits:

• 25 days annual leave (pro-rata) + bank holidays
• Nest Pension
• Team Socials
• Employee Discount
• Vitality Membership
• Art Pass
• Birthday Leave
• Finder’s Fee
• Green Commute Cycle Initiative
• CycleSaver
• Sabbatical Leave
• Enhanced Parental Leave