Client Relationship Executive

REMOTE ROLE WITH CLIENT VISITS - ACCEPTING APPLICANTS NATIONWIDE About the Role Our client already partners with hundreds of employers across England. But their next phase isn’t just about adding new partners. It’s about going deeper: more learners per employer, more progression routes, more impact. What You’ll Be Doing This is a hybrid role, combining new business development with account growth and progression strategy. You’ll:

• Own the full sales cycle for new employers—prospecting, discovery, proposal, and close
• Deepen existing employer relationships—identifying new teams, locations or needs across the business
• Run strategic Training Needs Analysis conversations that go beyond ticking boxes
• Help employers map out apprenticeship journeys—so more learners progress, more teams benefit, and funding works harder
• Track learner and employer feedback, using outcomes and success stories to drive further growth
• Collaborate with delivery teams to ensure smooth handovers and excellent learner experiences
• Feed insights back into marketing, operations and leadership to help shape future products and processes

What Makes You a Great Fit

• Consultative style – You uncover real needs and co-create meaningful solutions
• Strategic focus – You think beyond quick wins and plan long-term account growth
• Resilience and self-discipline – You manage your pipeline with care and own your performance
• Commercial acumen – You understand funding, ROI, and the bigger picture of workforce strategy
• Progression mindset – You care about outcomes and take pride in learner development
• Team player – You contribute across the business, share knowledge, and champion client success

What We’re Really Looking For

• You believe in apprenticeships as a way to develop people, unlock opportunity, and drive business success
• You’re great with multi-stakeholder conversations, from L&D to ops to the boardroom
• You’re excited to grow accounts—not just land them
• You see the learner journey as part of your role, and help employers think beyond just “start dates”

Commission & Culture

• Flat 2% commission on every apprenticeship start
• 1.5% bonus if you hit your personal quarterly target (12 starts for full-time staff, pro rata)
• 0.5% team bonus if we hit our collective quarterly target (currently 99 starts across 2.6 FTE)
• Paid quarterly, one month after quarter-end—transparent and consistent

What You’ll Need

• 2–3 years in B2B sales or account development
• Experience in education, apprenticeships or employer engagement is a bonus—but not essential
• Confident communicator—on the phone, in meetings, or on Zoom
• Comfortable using digital tools and CRM to manage pipeline and relationships
• Curious, values-led, and motivated by both purpose and performance

Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds