About Us We are part of International Airlines Group (IAG), one of the world's leading airline groups and owner of some of the biggest brands in the sky.
IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale.
Purpose of the role The Senior Programme & Transformation Manager manages the delivery of high-priority projects and programmes across Airports Procurement, ensuring timely execution, effective governance, and measurable impact on business outcomes.
This position coordinates cross-functional delivery across category programmes, working alongside senior business owners and sponsors to track progress, manage risks and dependencies, and drive accountability. By combining programme management discipline, data-driven reporting, and strong stakeholder engagement, the role helps ensure that Airports Procurement delivers on its commitments and contributes directly to the Group's financial and operational objectives.
Functioning as a trusted coordinator and enabler of change, this position supports decision-making through structured governance routines, performance tracking, and proactive stakeholder collaboration.
Your responsibilities Programme Delivery & Governance
• Manage the delivery of assigned category programmes and priority projects.
• Lead programme management routines including planning, scheduling, risk and issue management, and structured follow-up to ensure timely and effective delivery.
• Design and maintain project plans, regularly reporting progress to the Procurement Director of Airports and other senior stakeholders during review sessions.
• Lead governance routines, steering meetings, and reporting cadences that drive accountability and consistency across Airports Procurement.
• Identify issues to be resolved or escalated, ensuring risks are surfaced early and delivery stays on track.
• Drive performance tracking through KPIs, dashboards, and regular progress reporting.
• Ensure that all activity is carried out in accordance with Group and operating company governance and compliance principles.
• Work with other Senior Project Managers to drive consistency in programme management standards and delivery approach.
Transformation & Continuous Improvement
• Support the coordination of procurement transformation initiatives, ensuring delivery milestones are tracked and dependencies managed across work streams.
• Drive data-led insights to enhance programme and category reporting, linking delivery progress with procurement value and business outcomes.
• Identify and deploy process and digital improvements across the procurement lifecycle, working with IAG.ai, skynet, and other technology partners to improve ways of working and delivery capability.
• Support change management activities associated with new processes, policies, and technology adoption across Airports Procurement.
Stakeholder Engagement & Collaboration
• Act as a key liaison between Procurement, Finance, and senior stakeholders to ensure consistent communication and alignment.
• Manage stakeholder relationships to ensure robust challenge of project plans and timely, effective delivery.
• Support the category management of operating company tier 1 (high strategic / high risk / high spend) projects.
• Prepare regular reports and presentations for senior management, highlighting programme status, key milestones, risks, and strategic insights.
• Develop effective working relationships with crucial interfaces across the Group and operating companies, including operating company leadership, Finance, Legal, IAG.ai, Skynet, and other cross-functional stakeholders.
• Take an active role in cross-departmental strategic and leadership activities.
Your skills, experience and qualifications • Degree and/or ability to demonstrate strong knowledge of working in international procurement environment.
• Particular experience in specific category procurement within the aviation industry would be valuable.
• Strategic Thinking - able to connect category, programme, and business objectives through a proper governance and stakeholder engagement.
• Resilience - ability to prioritise, maintain clear focus, and provide direction in constant ambiguity and change. Using knowledge, judgment, resilience, and courage to resolve conflicting priorities and manage crises.
• Influencing - excellent sponsorship and stakeholder management skills across diverse geographic regions and at multiple levels, with the gravitas to engage with and influence senior stakeholders.
• Accountability - owns delivery outcomes and commitment to service excellence and process improvement, including supporting technology adoption.
• Collaboration - promotes cross-functional teamwork and shared ownership. • Data driven - strong business and financial acumen with the ability to evaluate, analyse and solve problems.
• 10+ years in Procurement, Transformation, or Programme Management, ideally within complex, multinational organisations.
• Proven track record of delivering high-impact initiatives that enhance governance, data-driven decision making, and operational excellence.
• Strong executive influence, with the ability to shape direction, secure alignment, and drive adoption of new processes and digital tools across global teams.
• Demonstrated success operating in fast-changing environments involving people, process, policy, and technology transformation.
• Fluency in English
• Willingness to travel and work in a multi-site/location environment.
What we offer - The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry.
- The opportunity to work in a multi-cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses.
We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law