Store Manager - Hampstead
- Welcome every client with authenticity, elegance and attention to detail
- Share the story behind our iconic pieces through inspiring and engaging storytelling
- Develop an in-depth knowledge of our collections to create a truly personalised client experience
- Train and coach your team on product knowledge and client experience standards
- Organise in-store events in collaboration with Head Office teams
- Ensure the boutique is always beautifully presented and aligned with brand standards
- Oversee the daily operations of the boutique (opening/closing, HR administration, logistics, Visual Merchandising)
- Ensure compliance with company procedures and health & safety standards
- Manage stock levels, deliveries and inventory control
- Monitor and analyse KPIs to drive sales performance and achieve commercial targets
- Lead, motivate and develop the sales team on a daily basis
- Conduct regular performance follow-ups and provide constructive feedback
- Manage recruitment and onboarding of new team members
- Lead daily briefings and foster a culture of excellence and collaboration
- Inspire your team to deliver a unique and memorable client experience
- Strong leadership and team management skills
- Passion for retail, fashion and client experience
- Excellent interpersonal and communication skills
- Proactive, solution-oriented and results-driven
- Ability to create a positive team dynamic and drive performance
- The opportunity to join an iconic French Maison renowned for its expertise in cashmere
- A refined, stimulating and supportive working environment
- Genuine career development opportunities
- An attractive compensation package: competitive base salary + performance-based bonus
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