Runner

IMG is seeking a Runner to play a key part in maintaining business continuity by supporting production areas, clients, and internal teams across the organisation. Applications will close on Wednesday 30th September at 11.59pm UK Time. Key Responsibilities and Accountabilities The Runner will work as part of a team of Runners servicing the client areas by; Visiting each suite on an hourly basis to offer refreshments to the people working there; Checking/Visiting Operational areas regularly i.e. MSA, MCR. Taking receipt of stock deliveries, checking stock against delivery notes; Ensuring all areas of IMG Studios are kept clean and tidy and reporting any problems to the Operations Delivery Team. Reporting any faults with fixtures or furnishings to Office Admin. Clearing edit suites at the end of each booking, preparing areas for the following day Carrying out general tasks to assist productions as required by any staff member or client; Answering phones and responding to clients' requests promptly; The Runner will be aware of, and comply with, the company's Health and Safety policies and procedures; The runner will maintain an excellent working relationship with clients, freelance operators and staff and maintain a helpful, professional, and friendly attitude at all times. It is a client facing role and client satisfaction is its primary purpose; You may also be required to carry out any other duties which are within the scope and purpose of the job as requested by the Operations Delivery Manager. Knowledge and Experience Work experience in a media environment whether paid or unpaid Experience in a client facing role and understanding of good customer service Interest in sport In addition, success at IMG is driven by four core competencies that apply to all employees: Business Acumen - Understanding financial drivers, interpreting business data, aligning decisions to strategic outcomes Operational Excellence - Driving efficiency, governance, and continuous improvement in delivery & operations Innovation Mindset - Cultivating curiosity, experimentation, and forward-looking capability development Leadership & Collaboration - Inspiring others, building trust, and enabling collaboration across teams Working Conditions Contract Type: 10-month fixed-term contract Location: Stockley Park, Uxbridge. Working Hours: Shift pattern based on an average of 40 hours per work, including weekend working.