ICMP National Course Advisor

Located in London at the heart of the global music industry, ICMP has been developing and delivering contemporary music education for over 30 years – longer than any other music school in the UK.

The school offers a specialist range of industry-aligned undergraduate and postgraduate courses focused on preparing musicians, producers, performers, creative artists and entrepreneurs for a successful and rewarding career in the music and wider industries. 

With two stunning purpose-designed campus buildings in North London, the institution has recently been awarded its own Degree Awarding Powers and is on track to achieve University Title in the next two years. This is an exciting time to join an ambitious and growing institution with a global reputation.

Requirements

National Course Advisor

£28,500 plus discretionary performance commission scheme

Full time, Permanent

ICMP is one of the world's leading providers of contemporary music education. With two campuses in Northwest London, we’ve been supporting students from around the world since 1986.

The Admissions and Student Recruitment department are currently seeking a National Course Advisor who will be responsible for establishing that initial relationship with prospective students, which will be developed through to application and enrolment.

We’re looking for a friendly, professional, and outgoing individual to join our team and help contact new enquiries, applicants and offer holders. The successful candidate will develop a thorough understanding of the entire ICMP course portfolio and departmental processes. They will have the opportunity to gain experience in customer service and sales within a higher education setting.

Key Responsibilities:

· To contact all newly assigned leads at speed and ensure regular follow-up if no answer.

· To fully understand ‘why’ a student is interested in their course choice and present why ICMP is the right choice for them to them and any other key decision makers.

· To involve parents/ guardians in the student recruitment journey and be fully equipped with the right knowledge to handle any queries.

· Nurture any relationships on a regular basis through appropriate communication channels and sustain these relationships for up to 24 months.

· Keeping applicants engaged from application to enrolment, to ensure minimal levels of attrition

· Be extremely comfortable on the phone for a large proportion of the day to ensure daily call targets are met.

· To work in unison with the Campus Recruitment Officers so that all prospective students have a tour, audition and engagement in appropriate events and activities.

· Responsible for taking a new lead all the way through to census.

Please see full job description here

The deadline for applications: 10th July 2025

Note: ICMP is an equal opportunities employer and welcomes applications from all sections of the community. ICMP is committed to safeguarding and promoting the welfare of young people and vulnerable adults. Successful candidates will be required to obtain a satisfactory enhanced DBS disclosure.

Benefits

Access to Perks via Xexec app

Health Cover via Healthshield

Employee Assistance Program

Auto-Enrolment Pension Scheme with Evolve

Cycle to Work Scheme

Life insurance with Canada Life

Income Protection scheme with Canada Life