Talent Acquisition Lead

Talent Acquisition Lead - London

Location: London (2 days a week) 

About Chapter 2 

At Chapter 2 , we’re not just scaling businesses—we’re reshaping the future of talent acquisition with passion, loyalty, and an unwavering commitment to results . By blending people, processes, and cutting-edge technology, we’ve redefined the traditional RPO model, delivering faster, smarter, and more cost-effective solutions that exceed expectations.

As a global powerhouse, our team spans the UK, South Africa, the US, and Germany, with India as the next frontier in our ambitious expansion. Having grown 1300% in just two years, we are unstoppable fuelling our momentum with honesty, collaboration, and a shared vision.

We are relentless in our pursuit of excellence, embedding world-class talent, pioneering technology, and compelling employer branding into organizations across industries. Our approach isn’t just about recruitment—it’s about building long-term success for our clients.

We are loyal to our clients, to our vision, and most importantly, to each other—because we know that true success is built together.

Chapter 2 – A scalable talent solution.

For more information, please watch the Chapter 2 Evolution 🎥🚀

Role Summary:

We are seeking a Talent Acquisition Leader who thrives in performance-driven environments and is passionate about using insights and metrics to influence senior leadership decisions. You’ll lead a team of high-performing recruiters while reporting directly to senior stakeholders , ensuring all talent initiatives align with business objectives and deliver measurable outcomes.

In this role, you’ll establish a KPI-led recruitment function, tracking performance across time-to-hire, quality-of-hire, and pipeline health. You’ll translate hiring data into actionable insights, helping leadership make informed workforce planning and investment decisions.

You’ll also play a key role in building scalable processes, optimizing recruitment efficiency, and creating a culture of accountability—where success is tracked, celebrated, and continuously improved.

Key Responsibilities:

Strategic Reporting:  Accountable for tracking and reporting key recruitment KPIs—including time-to-hire, quality of hire, and pipeline health—to ensure data-driven performance and strategic alignment with business goals.

Team Leadership: Lead, mentor, and develop a team of recruiters to deliver consistent, measurable results.

Stakeholder Partnership: Collaborate with senior executives to understand business needs, forecast talent requirements, and drive data-led workforce planning.

Operational Excellence: Implement scalable recruitment processes and performance dashboards to ensure alignment with business goals.

Market Intelligence: Leverage data and insights to inform proactive sourcing strategies and maintain a competitive edge.

Continuous Improvement: Analyze trends, report on recruitment ROI, and develop strategies to enhance quality and speed of hiring.

What We’re Looking For:

Track record in leading high-performing recruitment teams with clear KPI accountability.

Strong ability to interpret recruitment data and present insights to senior leadership.

Experience aligning recruitment strategy with organizational performance metrics.

 Background in tech digital recruitment, with a deep understanding of global talent markets. 

 Passionate about creating diverse, inclusive teams that reflect the company’s values and mission.

Benefits and Rewards designed around you:

Because your hard work deserves more than just recognition—it deserves celebration. 🎉🚀 At Chapter 2 we’re passionate about helping you shape a career that aligns with your aspirations, passions, and personal growth.

• A competitive salary
• H ybrid work possibilities , so you can balance life and career in a way that works best for you.
• Future-Proof Your Finances – Our pension fund helps you invest in a secure and comfortable future, so you can plan with confidence.
• Your Health Matters – From Private Health insurance to comprehensive health and wellness programs, we’re committed to keeping you feeling your best—inside and out.
• Celebrate YOU – Your birthday is special, and we think you should spend it doing what makes you happiest! Enjoy birthday leave to relax, celebrate, and recharge.
• Shining a Spotlight on Success – We love recognizing and rewarding hard work! Our Town Hall Recognition Awards celebrate those who go the extra mile, because every achievement deserves a moment in the spotlight.

Diversity, Equity & Inclusion at Chapter 2 🌍✨

At Chapter 2 , we are committed to building a diverse, inclusive, and welcoming workplace where everyone belongs. Regardless of race, ethnicity, religion, age, gender identity or expression, sexual orientation, disability, or neurodiversity , we celebrate the unique perspectives that make us stronger. We encourage applications from all backgrounds and are happy to accommodate any recruitment or interview adjustments needed to create a smooth and comfortable experience. Your individuality matters, and we believe that diverse philosophies, cultures, and experiences drive innovation and success.