Home Purchase Plan Adviser (CeMap)

About StrideUp

At StrideUp we are on a mission to redefine the standard of Islamic financial services, driven by expertise, sincerity and a personable approach.

StrideUp is one of the UK’s leading Islamic home finance providers, dedicated to empowering individuals and families to achieve financial stability and build wealth through Shariah-compliant Home Purchase Plans (HPP) and Buy-to-Let Purchase Plans (BTLPP). As a fast-growing fintech business, we blend technology with a strong value-driven ethos, offering customers financial solutions that align with their Islamic values.

The Role
We are seeking a CeMap qualified Mortgage Adviser with a minimum of 2 years' experience who is eager to pivot into Islamic Finance. This is a unique opportunity to join a pioneering financial services provider in the Islamic finance sector. The ideal candidate will combine a deep understanding of the mortgage market with a genuine passion for delivering Shariah-compliant solutions to our customers.

A strong background in Buy-to-Let (BTL) financing is particularly important for this role. You will be expected to assist our clients confidently on complex BTL scenarios including but not limited to; Houses in Multiple Occupation (HMOs), Multi-Unit Blocks (MUBs) & portfolio landlords. This experience will be vital in helping us serve a diverse and growing client base with tailored, strategic financing solutions.

As part of our team, you will guide clients through their journey, from selecting the right product to completing their financing, ensuring a seamless and values-aligned experience.

Key Responsibilities

• Home Purchase Plan Advice: Provide expert guidance on StrideUp's Home Purchase Plans (HPP) and Buy-to-Let Purchase Plans (BTLPP), tailored to individual client needs.
• Target Achievement: Consistently meet or exceed set targets for applications, offers, and completed cases.
• Client Journey Management: Manage the financing process from initial inquiry to completion, ensuring clients feel informed and supported at every stage.
• Compliance & Integrity: Ensure all advice and processes comply with regulatory standards and internal policies.
• Customer-Centric Approach: Deliver an outstanding customer experience, addressing client concerns promptly and fostering trust and satisfaction.
• Collaboration: Work closely with cross-functional teams, including intermediary Sales, compliance, underwriting, and technology, to deliver optimal outcomes for clients.

Requirements

• Relevant qualification to provide mortgage advice in the UK (e.g., CeMAP / Certificate in Mortgage Advice).

• 2+ years of experience as a Mortgage Adviser, with a strong understanding of mortgage products and regulatory requirements.
• Extensive Buy-to-Let (BTL) financing experience, with the ability to handle a variety of cases including (but not limited to); Houses in Multiple Occupation (HMOs), Multi-Unit Blocks (MUBs) & Portfolio landlords.
• Passion for Islamic finance and a desire to help customers achieve financial parity through Shariah-compliant solutions.
• Excellent communication and interpersonal skills, with a customer-focused and results-driven mindset.
• Ability to manage multiple clients and cases simultaneously, ensuring efficiency and high service standards.

Desirable (But Not Essential)

• The ability to speak one or more of the following languages is highly desirable: Arabic, Gujarati, Turkish, or Somali.
• Achieved Competent Adviser Status (CAS) within a previous role.
• Experience working in a scale-up or fintech environment.
• Familiarity with Salesforce or similar CRM systems.

Benefits

• Competitive Salary plus a Discretionary Bonus
• 25 Days of Annual Leave , plus bank holidays
• 3% pension contribution
• Monthly socials
• Central London location (this is an hybrid role with an expectation of at least 3 days in the office)
• Friendly and informal startup environment with a focus on performance and impact