Contract Cleaning Manager

Job Details

Cleaning Contract Manager - Central London About the Role
Compass Group has an exciting opportunity for an experienced Cleaning Contract Manager to lead the cleaning operations at a site in London . This is a key leadership role where you’ll be responsible for delivering high standards of cleanliness and service in line with client expectations and Compass Group procedures.

The ideal candidate will have strong operational and people management skills, as well as the ability to maintain high standards in a busy, customer-focused environment

To join our team at a prestigious government building in Whitehall, candidates must meet strict security requirements.
This role involves working in a highly sensitive environment, so successful applicants will need to undergo and pass enhanced security vetting .

To be eligible for this process, you must:

• Be a British citizen
• Have been a UK resident for at least the past 10 years
• Be willing to complete all stages of the vetting procedure

These checks are essential to ensure the integrity and security of our operations. If you meet these criteria and are prepared for the vetting process, we welcome your application.

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Key Responsibilities

• Ensure high-quality cleaning services are delivered in accordance with the client’s service level agreement and company standards
  
• Implement and uphold Compass policies, procedures, and health & safety regulations (including COSHH)
  
• Lead, motivate and manage the cleaning team effectively
  
• Oversee the cleaning labour, equipment, and resources budget
  
• Manage third-party suppliers and contractors as required
  
• Maintain appropriate stock levels of consumables and cleaning supplies
  
• Handle customer feedback, including complaints and compliments, professionally and promptly
  
• Monitor and meet key performance indicators (KPIs)
  
• Keep the team informed and compliant with any updates to company processes and procedures
  

Ideal Candidate Profile

• Previous experience in a similar contract or facilities management role
  
• Strong knowledge of Health & Safety legislation, including COSHH
  
• Excellent people management and leadership skills
  
• Strong communication skills, both written and verbal
  
• Good numerical skills and budget management experience
  
• Proficient with IT systems and digital reporting tools
  

About Us

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

Please note: This role is contracted to weeks per year

About Us

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/1003/H95901/52777655/R/SU

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!