Receptionist & Workplace Experience Coordinator (Part-time)

If you love beauty, you’re in the right place.

As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.

Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.

Role Overview

The Workplace Experience Coordinator supports the smooth and welcoming operation of our Head Office environment. This role blends office administration, facilities coordination, employee experience, and event support to help create an engaging, safe, and productive workplace for employees and visitors.
Working closely with the Workplace Experience Manager, People Team and key Stakeholders, the coordinator ensures day-to-day operations run seamlessly while contributing to a positive, inclusive workplace culture.

This is a part - time role (2-3 days)

Key Responsibilities

Front of House & Office Administration

• Deliver a warm, customer-first experience to employees, guests, and visitors.

• Manage visitor arrival processes and notify internal stakeholders.

• Handle incoming mail, courier collections, and deliveries - including confidential items.

• Ensure meeting rooms and common areas are tidy, well-stocked, and maintained.

• Monitor office supplies (stationery, kitchen, printing) and place orders as needed.

Workplace Operations & Facilities Support

• Assist with tracking space usage and flag opportunities for improvements.

• Support project-based workplace initiatives aligned with the People Strategy.

• Handle sensitive information with professionalism and confidentiality.

Employee Experience & Events

• Assist in delivering the annual Inclusion & Belonging Calendar and related initiatives.

• Support the planning and coordination of key office events including the Summer Party, Festive Party, Lunch & Learns, and internal celebrations.

• Provide ad hoc support for team-building activities and wellness programs.

• Help manage centralised meeting room bookings when required.

• Act as a friendly point of contact for general office-related queries.

Onboarding & Culture Support

• Serve as a culture ambassador by helping promote an inclusive and welcoming environment.

• Support the People Team & Workplace Experience Manager with DIBs-related activities across the business.

• Support Fire Marshal duties (training provided).

Internal Communications

• Support continuous improvement of internal communication channels and engagement.

• Assist with Townhall set-up and coordination.

Qualifications, Skills & Experience

• 2–3+ years’ experience in office coordination, facilities support, hospitality, or employee experience.

• Strong organisational and multitasking abilities.

• Excellent interpersonal and communication skills.

• Comfortable working in a fast-paced, dynamic environment.

• Self-starter with strong ownership and problem-solving skills.

• Confident stakeholder management at all levels.

Please note that only successful candidates will be contacted.

All applicants must have the right to live and work in the UK.

If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website.

Space NK are an equal opportunities employer.

How We Will Use Your Information

We will use the information you provide to us with your job application to help us process your application for the specific job you have applied for. If you apply speculatively, we will process your application for the job/relevant business area that you detail within your email.

Please note that our current system does not use an automated filtering system.

All applications made via the website, through a third-party website or in-store will be kept on file for a period of 12 months.

This information will be retained and used to assess your suitability to similar positions that may arise in the future, or if the initial vacancy becomes live again during the 12-month period. If you would prefer us to not hold your information on file/ you wish to be ‘forgotten’ if you are not offered a position with Space NK, please email your ‘right to be forgotten’ to our recruitment email address with RIGHT TO BE FORGOTTEN as the title of the email. We will always inform you when we have deleted your application details, otherwise we will treat your application as consent to us holding this information.